Jobs and Careers
FI
Regional Training Coach
FirstCashUnited Statesfull_timeVerifiedPosted 27 Feb 2025
About the role
What makes an AFF Regional Training Coach:A Regional Training Coach will work closely with Region Sales Directors to ensure that their direction is reinforced and to provide communication surrounding risky practices. This role will be critical in helping to develop new sales trainees, conduct merchant training when needed, and replace incompliant and outdated POP marketing. A coach will be a knowledgeable expert on the products they support and will remain vigilant in ensuring that compliance updates and process changes are communicated to the field regularly.What we offer:
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information. FirstCash Holdings, Inc. is an Equal Opportunity EmployerIt is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodation for qualified
- Competitive Salary + Bonus!
- Paid Time Off and Market Leading Benefits!
- High-growth organization with advancement opportunities!
- Diverse, Collaborative, & Fun Work Environment!
- Reports on individual progress and identifies additional training needs
- May assist in developing new training courses associated with the introduction of new products or services
- Supports training financial objectives by recommending budget items
- Effective and efficient use of AFF’s Customer Relationship Management (CRM) and reporting tools
- Develop relationships with Sales Representatives to foster a positive in-person coaching environment
- Work closely with the Regional Sales Director to ensure that their direction is reinforced and provide communication surrounding areas of opportunity
- Maintain American First Finance standards and compliant communication
- Work as an extension of the Sales team by assisting with Merchant training and re-training, periodic check-ins, replacing dated POP marketing
- Attend quarterly Train-the-Trainer sessions to remain knowledgeable and compliant
- Attend all weekly regional team meetings
- Have regular one-on-ones with the Regional Sales Director
- And other responsibilities as required
- Minimum of 5 years relevant experience or 2 years relevant experience with bachelor's degree
- Experience in sales coaching, mentoring, or leadership
- Up to 50% travel depending on area of responsibility
- Successful track record in sales
- Office 365 applications (Office, Excel, and Outlook)
- Experience using a CRM (i.e. Salesforce)
- Financial services
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information. FirstCash Holdings, Inc. is an Equal Opportunity EmployerIt is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodation for qualified
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