Senior System Administrator

Moffatt & Nichol is seeking a Senior System Administrator to assist with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to M&N employees in all geographical locations. The Senior System Administrator assists with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to Moffatt & Nichol employees in all geographical locations. Computer-related issues may include software, hardware, and mobile devices. Support is provided to our end users through email, trouble tickets, and phone. This role must provide guidance to junior staff members. Additionally, this role will be an escalation point for junior staff members when they are unable to resolve a ticket.

About Moffatt & Nichol:

Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in the transportation complexities associated with the movement of freight. For the 2nd year in a row, Moffatt & Nichol is ranked among the Top 50 Designers in International Markets. 

Moffatt & Nichol's professional staff includes engineers, planners, scientists and architects who serve our global client base from offices in Europe, North America, Latin America, and the Pacific Rim. The firm provides clients worldwide with customized service and a level of excellence that have become the firm’s hallmark in several primary practice areas – ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy.

Duties and responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Virtual Desktop Environment (VDI) Duties and Responsibilities
  • Become the lead subject matter expert in Desktop Virtulization deployments
  • Design, deploy, configure and patch Virtual Desktop environments based on organizational requirements
  • Implement and manage virtual machine images, including OS configurations and application installations
  • Provide technical support to end users of Virtual Desktop Infrastructure (VDI) systems
  • Monitor and maintain system availability in conjunction with VDI vendors to ensure optimization and efficiency of the system 
• General Duties and Responsibilities
  • Collaborates and troubleshoots with the Infrastructure team to resolve issues that negatively affect the virtual/server computing environment
  • Implement, maintain, manage and support infrastructure systems such as Windows Server, Active Directory, VMware environment, Zoom phone system, and others
  • Assist with the management, maintenance and production efforts of all backup systems 
    • Druva, BackupExec, Avamar
  • Actively manage and monitor various security platforms, 
    • Duo MFA, Sentinel One EDR, Microsoft Cloud App Security CASB, and others
  • Configure and manage Exchange Online and Microsoft 365 environment
  • Configure and manage Panzura environment
  • Acts as an escalation point or subject matter expert when required to address requests of complex difficulty
  • Provide end user support for various Intrastructure related systems, servers, network, VDI’s, wireless, etc
  • Provide training and mentoring for the other IT staff members
  • Actively maintain our documentation and inventory using various software applications
    • IT Glue, Excel, Lansweeper, Active Directory
  • Assist with the management, maintenance and production efforts of a DLP system
  • Assist with implementing, upgrading and maintaining network infrastructure including Meraki switches, wireless infrastructure and firewalls
  • Assist with the maintenance and management of a network monitoring solution and respond to alerts as necessary.

Other duties:

The Senior System Administrator is responsible for providing advanced technical support to all Moffatt & Nichol employees daily. This includes break fix related work through end user submitted Help Desk tickets as well as project based assignments given by other members of the team. This role is an escalation point for tickets and projects. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications: