Senior Manager, EU & UK SMB Risk

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As PayPal continues its mission to revolutionize commerce, we’re seeking an inspirational Senior Manager, EU & UK SMB Risk to lead a team of global risk professionals focused on driving acquisition strategies that support SMB growth across multiple European countries. If this introduction sparks your interest, keep reading — the best is yet to come!

Job Description:

Meet our Team

This role reports to our Director of Global SMB Onboarding Risk Management and is part of Global Fraud Prevention within our Global Risk Management (GRM) organization. GRM partners with business units to balance risk and opportunity while driving profitable growth. You’ll work closely with SMB business leaders, Risk Product, Decision Science, Fraud Operations, and Engineering to develop and execute the acquisition risk management roadmap—focusing on mitigating third-party fraud, first-party abuse, and money movement risks.    

Your way to Impact

In this role, you will lead a team of global risk professionals focused on managing European acquisition strategies that support the growth of the Small and Medium Business (SMB) line across multiple countries. You will provide strategic thought leadership to cross-functional partners throughout Europe (including Product, Finance, Operations, and P&L owners) to drive business growth while meeting critical objectives. Collaborating closely with key stakeholders, you will shape and execute an acquisition roadmap that balances profitability with thoughtful trade-offs. Additionally, you will define and lead team objectives that drive sustainable, profitable growth across the European market.

Your day-to-day

• Lead a team of three to become the center of excellence in European SMB acquisition.  Develop a framework for different risks and execute strategies to optimize the trade-off between risk and rewards.

• Work collaboratively with multiple cross functional teams to execute on a multi-year roadmap that you will develop and get buy in agreements from key stakeholders.

• Develop risk professionals and team to become a top performer in both thought leadership and execution.

• Strong communicator and educator to demystify risk management and bring transparency across business.

• Be the voice of risk management and help solve complex problems within defined risk box.

What do you need to bring

• 10+ years of experience in financial technology, banking, or paym