Physical Therapy Medical Test Scheduler

Minimum Qualifications:

• 1-2 years of test scheduling experience or related experience.
• Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.

Preferred: Knowledge of insurance plans

Essential Functions

• Schedules tests for the patient within the designated practice management program or at outside facilities based on insurance, patient preference, physician preference, and or location.   
• Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of the patient’s financial obligation for services.
• Call patients to schedule tests within the required time as designated by policies and procedures. 
• Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
• Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction levels. 
• Communicates clinical instructions needed for appointments/procedures.
• Input required data to include referrals plus and coded notes.   
• Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule.  Performs all required documentation of work completed.   
• Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule.  Performs all required documentation of work completed.   
• Initiate authorization for the test within the required time as designated by policies and procedures. 

About us:

The Center for Orthopedic Research and Education, We don't mean to brag but did you know The CORE Institute has been ranked by Ranking Arizona: The Best of Arizona Businesses!?

• #1 for Orthopedic Practices

• #1 for Healthiest Healthcare Employers

• #3 for Best Healthcare Workplace Culture

• Winner in Best Places to Work