Business Process Analyst

Description

The Amivero Team

Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved.

Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people.

As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems.

Special Requirements

• US Citizenship required to obtain Public Trust
• DHS EOD preferred
• Bachelor +3-10 years of experience

The Gist…

Our Business Process Analyst leverages technical and subject matter expertise in financial and workforce modeling, business transformation, advanced data analytics, and strategy. This role supports the Financial Policy and Mission Support Divisions by providing business process transformation support specifically for SharePoint tools. While not responsible for SharePoint development, the Analyst assists the client and project team by managing project-related plans, documentation, and reports. 

What Your Day Might Include…

Meeting Coordination and Documentation:

• Attend all client and internal meetings to maintain alignment with project goals.
• Take and submit detailed meeting minutes for client discussions.
• Participate in weekly client meetings and internal planning sessions.

Risk and Process Management:

• Update and maintain the project risk register.
• Establish and implement new business processes for mission-critical programs, including policy analysis, responsibility alignment, constraints, communications, and strategy.
• Streamline information flow across the organization to enhance stakeholder engagement and improve reporting and monitoring processes.

Training and Resource Development:

• Collaborate with clients and team members to develop and update user and training guides.
• Support training sessions and troubleshoot issues for clients and team members as needed.

Strategic Planning and Implementation:

• Create comprehensive plans covering data migration, user acceptance, and security/systems.
• Re-envision accreditation processes, design implementation plans, and develop stakeholder support strategies with performance monitoring indicators.
• Lead or support a team of analysts applying process improvement methodologies to enhance efficiency and effectiveness in financial and operational management.

Process Assessment and Improvement:

• Assess process performance in complex environments, including linkages between financial, staffing, and operational processes.
• Employ approaches such as Continuous Process Improvement, Six Sigma, process modeling, and organizational change management to enhance workflows.

Stakeholder and Policy Alignment:

• Facilitate meetings to assist management in developing quantifiable goals, objectives, requirements, and metrics.
• Align proposed process improvements with strategic objectives while ensuring compliance with relevant policies and regulations.

Documentation and Reporting:

• Provide updates for monthly reports and fulfill ad hoc client report requests.
• Direct efforts to collect and refine requirements through interviews, surveys, and focus groups.
• Prepare operational, training, and procedural manuals to support efficient management practices.

Analytical and Financial Expertise:

• Conduct organizational studies, evaluations, and cost analyses.
• Develop budget plans and present briefings to senior management.

Project Integration and Coordination:

• Support coordination across project teams to ensure enterprise-wide integration of reengineering efforts.
• Design and implement new business processes or enhance existing ones to address organizational needs effectively.

Requirements

You’ll Bring These Qualifications…

• US Citizenship required to obtain Public Trust
• DHS EOD preferred
• Bachelor +3-10 years of experience