Sr. Director, National Accounts

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Comcast is seeking a Senior Director, Multifamily National Accounts, to serve as an integral member of the Multifamily Leadership team to lead the development and implementation of the company’s multifamily national accounts strategy. They will be responsible for providing strategic leadership of national account programs to secure and maintain bulk and marketing agreements with national property owners, developers, and managers.

Job Description

Core Responsibilities

• Leads a team of National Account Managers and provides strategic direction in negotiations of service agreements with national multifamily owners and developers. Drives revenue and profitability growth by leading team to identify, negotiate and close sales of both new and existing national account properties and portfolios. Maintains accountability for multifamily customer and financial results. Works across functional groups and the field to encourage effective investment in, and development of, the multifamily national account business.
• Designs and implements operational processes and programs that drive and support multifamily national account growth and profitability. Executes thorough strategic and tactical processes to establish market position.
• Delivers and exceeds budgeted sales, penetration, and net customer results. Partners with field resources to drive customer activity and adjusts strategic and tactical initiatives to correct misses and capitalize on opportunities. Establishes annual sales objectives for National Account Managers that will drive the attainment of business objectives.
• Oversees all personnel related activities necessary to accomplish goals including recruiting, training, coaching, measuring, and reporting results.  
• Develops relationships with Top 50 multifamily owners through attendance and participation at  multifamily industry events, owner meetings and hosting Xfinity Community’s Technology Summit. Leverages these account relationships to provide insight on emerging industry trends and changing business needs back into corporate development and product organizations
• Maintains knowledge of the industry through strong relationships with key personnel.
• Ensures compliance with company strategies and operational procedures, funnel management methodologies, training regimens, and contract approval process. 
• Identifies and researches new national account business opportunities. Implements strategies that: increase revenue, provide entrance into new markets, and provide future opportunities to the Company.
• Understands and responds to emerging competitive activity within national account portfolios.
• Recommends alternatives or adjustments to correct problems or solidify successes in the perspective of current and proposed sales strategies.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Minimum Requirements

• Strong knowledge of MDU/REIT industry, and Entertainment, Telecommunications and Consumer Electronics industries
• Demonstrated track record in leading effective sales strategies, organizations and meeting/exceeding financial objectives
• Strong presentation and communication skills
• Ability to work in a rapidly changing, dynamic, fast paced, and decentralized environment

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promote