Senior Engineer Product Support (Onsite)
RTXAbout the role
Date Posted:
2026-05-14Country:
United States of AmericaLocation:
US-CA-CHULA VISTA-B107 ~ 850 Lagoon Dr ~ BLDG 107, Mail Zone 1-CPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredAt RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
This position is for Project Engineer to support nacelle product on Business Jet platforms in Aftermarket Technical Services (AMTS). They will be the focal responsible for identifying in-service issues, fleet data gathering, driving root cause investigations, developing proactive fleet support containment strategies, and implementing robust corrective actions in a timely manner.
This position works in a primarily onsite capacity.
Relocation assistance maybe available.
What You Will Do
Support program and engineering to ensure Aftermarket requirements are considered via Impact Assessments and Fleet Support Plans during the development of design changes, field problem corrective actions, and quality escapes.
Support and develop Service Bulletins to implement design changes in the fleet, contain field issues, or address quality escapes
Support management and compliance to our Product Support Agreement requirements including tracking operational interruptions, component reliability, removals, repair development, and warranty financials
Work to effectively understand and resolve warranty disputes
Support driving improvement to customer scorecards, key performance metrics, and implement and execute standard work.
Develop and maintain positive customer and supplier relationships through effective communication by fostering a culture of trust, accountability, and mutual respect.
Develop and enhance Maintenance Management Guidelines (MMG).
Present fleet support strategies to different audiences at the appropriate flight level.
Review technical publication impacts and drive updates through project specialist.
Travel up to 10% domestically and internationally when circumstances permit.
Qualifications You Must Have
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
Experience presenting to customers (int and ext)
Experience with Root Cause Investigations
Experience leading projects (formal/ informal)
Qualifications We Prefer
Aviation Aftermarket experience
Fleet management experience
What We Offer
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
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