International Operations Lead

Essential Job Functions

• Backup for Operations Supervisor in the international group
• Update Airline rates in 7L
• Review AWB stock and request when needed to the airlines.
• Upload the stock in TMF.
• Make reservations for monthly MIA gateway schedule.
• Train employees on Operations duties
• Make bookings with airline
• Be responsible at the EOD to ensure all shipments are updated with KPI milestones, DNI, LNR
• Run FWB - FHL action log
• Enforce import/export policy and procedure through compliance
• Maintain AWB airline stock
• Issue credit for the team
• Take minutes on weekly operations meeting
• Need to consolidate cargo to familiar destination
• Make booking with the A/L and O/L
• Monitor transactions of any problem or irregularities
• Enforce import/export policy and procedure through compliance
  
• Sending Pre-alert to Stations and Agents
  
• Process all imports-Documents, pickup, delivery
  
• Invoice and lock files within a timely manner
  
• Domestic inbound and outbound documentation-Make entry
•  Print Document for any other station
  
• Footprint outbound
  
• Audit checks files (4 files per week)
  
• Send request to weekend backup for milestone
  
• File SED’s (Shippers Export Declarations)
  
• Track and trace cargo as necessary to insure proper movement and delivery.
  
• Provide accounting department with proper and correct billing information.
  
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  
• Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.
  
• Seek the most profitable mode of shipment yet meet client’s requirement for the movement of freight.
  
• Other duties as assigned

Other Skills & Abilities 

• Knowledge of the Import/Export industry preferred.
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
• The ability to work in a fast-paced environment.
• Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
• Strong knowledge of personal computers Education and Experience
• Able to be proactive in providing quality client service and to handle pressure and responsibility in a fast-paced environment, in a timely and affective manner.
• Good client service skill and ability to handle dual tasks

Physical Requirements

• Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances

Education & Experience

• High School Diploma or GED required.
• Minimum 5 years related experience.
• Minimum 3 years industry experience preferred.

Certification & Licenses

• Professional certification may be required in some areas

 

MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:

https://assessment.predictiveindex.com/bo/28w/Candidate_Link

 

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives th