General Site Manager - Denver

<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience?&nbsp;</p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p><strong>ABOUT THE ROLE</strong></p> <p>Fever is seeking a General Site Manager (GSM) to lead a VR experience venue in Denver, CA.</p> <p>The GSM plays a key leadership role in overseeing the day-to-day operations of the venue, ensuring exceptional guest experiences, staff performance, and smooth operational flow. This role is hands-on and requires the GSM to take full ownership of the site, from leading the team to handling guest issues, maintaining the venue’s operations, and driving business results.</p> <p>The right candidate is a proactive leader who thrives in a fast-paced environment, is resourceful in problem-solving, and consistently sets the standard for service, professionalism, and operational excellence. The GSM will also be integral in growing the venue’s visibility in the community, fostering strong relationships, and driving attendance.</p> <p><strong>GENERAL RESPONSIBILITIES:</strong></p> <h4><strong>On-Site Operational Leadership</strong></h4> <ul> <li>Lead the day-to-day operations of the venue, ensuring smooth delivery of all experiences, high-quality guest service, and minimal disruptions</li> <li>Step in and be an active participant on-site, taking on tech or front of house staff roles during your shift on-site.</li> <li>Manage, schedule, and develop on-site staff, ensuring they’re trained, engaged, and prepared for their shifts</li> <li>Maintain operational efficiency by troubleshooting issues, ensuring equipment and show elements are in top condition