Sr. Fraud Solutions Strategist - Deposit/Card Segment

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary 
As a Senior Fraud Solutions Strategist, you will be responsible for developing, implementing, and refining fraud prevention solutions and strategies to safeguard the Deposit/Card Segment and our clients against financial losses and reputational risks. Leveraging your expertise in fraud detection techniques and industry best practices, you will work cross-functionally with internal stakeholders to assess emerging threats, enhance detection capabilities, and optimize fraud prevention processes and client experience across KeyBank products, channels and line of business segments. 
 
Essential Functions 

• Lead the development, execution, and continuous refinement of fraud prevention strategies and solutions aligned with organizational objectives, industry regulations, and evolving risk trends. 

• Identify, assess, and mitigate emerging fraud risks across multiple products, channels, and business segments through ongoing risk assessments and environmental scanning. 

• Drive enterprise‑level strategic improvement initiatives that deliver measurable benefits, including reduced fraud losses, operational efficiency, regulatory compliance, and enhanced client experience. 

• Analyze large and complex datasets to identify fraud patterns, anomalies, and vulnerabilities, translating insights into actionable recommendations for senior leadership. 

• Establish, monitor, and report on key performance indicators (KPIs) and metrics to evaluate the effectiveness of fraud prevention strategies and operational processes. 

• Lead the response to fraud incidents, including investigation, root cause analysis, remediation planning, and communication of impacts and outcomes to key stakeholders. 

• Serve as a trusted advisor to internal and external partners by building strong relationships and influencing decisions across product, channel, line of business, technology, operations, legal, compliance, and vendor teams. 

• Partner with cross‑functional stakeholders to prioritize, plan, and execute work effectively, ensuring initiatives and remediation efforts are tracked and completed on time. 

• Apply strong project management discipline to lead complex initiatives such as system enhancements, application upgrades, issue remediation plans, and second‑ and third‑line defense exams. 

• Maintain deep expertise in industry trends, fraud practices, risk management, compliance, and operational standards, ensuring alignment with regulatory requirements and internal policies. 

• Translate complex analytical findings and technical solutions into clear, concise communications for senior management and business stakeholders. 

• Develop and deliver training and awareness programs to educate employees on fraud detection techniques, best practices, and reporting procedures. 

• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and scalability of fraud prevention processes, tools, and systems. 

• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice 

• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.