St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

  

 

 

 

Exciting new position with our Care Anywhere Practice!

The Advanced Practitioner (Nurse Practitioner or Physician Assistant) is responsible for providing healthcare services to patients under the supervision of, and/or in collaboration with, the attending physician. These services include, but not limited to, medical evaluation, treatment, counseling, and referrals. Consists of diagnostic evaluations, therapeutic remediation, surgical assistance, and pharmaceutical prescription

As with any other health care professional, the Advanced Practitioner is charged with being a patient advocate. The Advanced Practitioner will participate in patient satisfaction, quality, and performance improvement initiatives.

Care Anywhere Night Hybrid Position

SCHEDULE: onsite at West End Ortho Hospital Monday-Thursdays; Virtual Fri-Sun

The Care Anywhere Night Hybrid Advanced Practitioner (Physician Assistant or Nurse Practitioner) is a clinician who thrives in a changing environment where care delivery is enhanced through technology. This is a unique and innovative role, responsible for providing excellent patient care and experience in both the in person and virtual space.  Customer Service and Compassionate and Empathetic communication skills will be critical in this roll.

Virtual Care – Night Coverage Care Anywhere Practice

• During overnight hours (may vary in time), conduct live and interactive clinical assessments, diagnose and treat patients via our virtual care platform, including recommending suitable treatment plans and considering cost-effective treatment modalities including but not limited to prescribing medication and assisting in care coordination or escalation as appropriate and within scope of licensure.

• Complete “eVisits” (Asynchronous) that come to the care anywhere pool

• Complete scheduled visits escalated from our after hours nurse triage line

• Respond to patient questions/messages that come through the portal to the care anywhere team or our Care Anywhere number

West End Ortho Hospital Coverage

• Attend to medical/clinical needs of in house overnight surgical patients

• Respond to nursing questions about in house patients and any medical emergencies

• Collaborate with Physicians for escalation issues and arrange for transfer if necessary

• Complete appropriate notes when care is provided

Clinical Concierge After Hours Practice Coverage

• Answer calls from our Concierge Medicine Primary Care Practice Patients after hours via dedicated phone line (or other identified and approved communication method)

• Provide guidance within scope of practice and escalate care as appropriate to include but not limited to virtual visit, handoff to other care location, orders, prescriptions, etc.

• Document patient interactions and collaboration with Concierge Practice Attending Physician

Hospitalist Floor Call Support

• Respond timely to floor calls from our Hospitalist Service for identified units/campuses

• Document interactions and enter orders as appropriate

• Collaborate with in house Hospitalist staff and Nursing

Additional Skills:

• Basic technology skills – able to personally troubleshoot and patiently help others troubleshoot basic audio/video connections

• Dynamic communicator - Able to connect with patients through technology.

• Relationship Builder – Able to build care team relationships

• Motivated and independent

• Adapts easily to new processes and change

PHYSICIAL CONSIDERATIONS:   

Sit up to 8 hours per day; 3 hours at a time. 

Virtual providers must meet minimum care delivery requirements, including: high speed/broadband internet connectivity with a download speed of at least 25 download and 3 upload speed., a quiet setting with a neutral background to conduct visits from, and the ability to uphold patient privacy per SLUHN guidelines

While performing the duties of the job, the employee is regularly required to interact with custo