Evictions Manager

We're building the largest portfolio of affordable housing in the heart of America, join us!

SFR3 is a boutique real estate investment fund acquiring $2B+ in affordable single-family homes by 2024. The Fund renovates distressed homes, using software-driven operations to run many tertiary markets concurrently.

We’ve turned thousands of distressed homes from Cincinnati to Columbia into newly renovated, affordable rentals. We’re just getting started – want to join the teams behind all the hard work?

Our first fund owns 9,500+ homes in 19 states.

Owning eviction outcomes across every market. As an Evictions Manager, you are accountable for

good closures on every eviction in the American Avenue portfolio — whether that means the

resident pays in full, enters a sustainable consent agreement, or vacates quickly and without

damage to the home. You set the strategy, enforce the standard, and own the results across all of

our markets, not just one.

Leading and leveraging the Eviction Coordinators. Our Eviction Coordinators are your biggest

leverage point. You are responsible for managing, QA-ing, and coaching the Coordinator team —

reviewing their casework for accuracy, timeliness, and adherence to local rules, handling their

escalated cases, and removing escalated blockers they cannot resolve on their own. You make the

team better every week.

Unblocking residents from eviction before we file. Filing is a last resort. You are responsible for

making sure every case is truly ready before it goes to counsel — ledger issues reconciled, credits

applied correctly, open maintenance work orders addressed, notices properly served, and any

HA/HCV compliance issues resolved. If a case shouldn’t have been filed, you catch it first.

Driving case velocity and closing out stuck evictions. You ensure that very few evictions sit open

longer than they need to. You run a weekly review of the full eviction pipeline, identify aged and

stalled cases, and personally drive them to resolution — whether that’s pushing the attorney,

renegotiating with the resident, or identifying new solutions. Time in eviction is money and risk, and

you own both.

Court appearances and witness testimony. You attend hearings as a witness on behalf of American

Avenue when the case requires it. You are prepared, credentialed, and professional in the

courtroom, and you know the evidence in our cases.

Civil and small claims matters tied to evictions. You handle civil and small claims hearings that arise

out of eviction cases — damages, unpaid rent after move-out, lease breaches — in partnership

with local counsel. You represent the fund and make sure we pursue what is actually collectible.

Legal strategy on difficult cases. You partner directly with our local eviction attorneys on the hard

cases — contested evictions, Section 8/HCV terminations, habitability defenses, jury demands,

appeals. You bring the operational context; they bring the legal strategy; together you decide the

path forward.

Consent agreement approval authority. You are the approver on consent agreements with

residents to delay or avoid eviction — pay-and-stay arrangements, stipulated judgments, balance forgiveness agreements, and money-for-keys. You balance the cost of the deal against the cost of

continuing, and you document the decision clearly.

Process, documentation, and technology. You define, document, and continuously improve the

playbooks that the Coordinator team runs on — pre-filing checklists, notice standards by state,

consent agreement templates, court prep protocols. You live in Salesforce, Pipefy, and Metabase,

and you make sure every eviction case in our systems is accurate, current, and audit-ready.

Representing the fund. In courtrooms, on attorney calls, and in conversations with residents, you

are often the most senior American Avenue presence in the room. You represent the fund as the

professional you are.

Performance measured in part by these KPIs