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Patient Access Specialist - Remote - Central Scheduling
Palomar Health Medical GroupUnited States, United StatesRemotefull_timeVerifiedPosted 1 Apr 2025
About the role
In this role, you will coordinate with physician office staff and patients via the telephone to ensure accurate, prompt, and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits. The PAS is responsible for delivering superior service, answering phones, confirming appointments, communicating with all departments and individuals regarding matters related to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations. Maintains high productivity and quality with minimal supervision. Ability to speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop-down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the first two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health Medical Group rules, policies, procedures, applicable laws, and standards. Carries out the mission, vision, and quality commitment of Palomar Health Medical Group. Job Requirements Minimum Education: High School Diploma/GEDPreferred Education: Not Applicable Minimum Experience: 1 year in a customer service position. Preferred Experience: Three years of scheduling experience within healthcare highly preferred.Required License: Not ApplicablePreferred License: Not ApplicableRequired Certification: Not ApplicablePreferred Certification: Not Applicable
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