Jobs and Careers
IN
Sr. Cloud and System Engineer- Dev Ops
Innovative SolutionsUnited Statesfull_timeVerifiedPosted 28 Oct 2024
About the role
As a key member of our managed services team, you will assist in the creation, migration and support of critical client IT infrastructure and applications leveraging your expertise across on-premises, hybrid, and cloud technologies. In this role you will provide thought leadership and hands-on technical execution to optimize client environments and ensure robust, scalable solutions that need their needs. Responsible for: · Analyze, implement, support, and provide recommendations for cloud-based (AWS) and or on-premises solutions to clients · Network infrastructure design, implementation, and management and administration of Cisco, Sonicwall, Dell etc. · Design and Deploy infrastructure to host new and existing line of business applications both on-premises and in the cloud (AWS) · Maintain infrastructure and networking best practices to ensure system security · Monitor and test system recovery accordance with the company’s disaster recovery and business continuity strategies · Work with our Technical Account Managers and Customers to provide recommendations and technology roadmaps to meet customers' business needs · Work with our team to design cloud infrastructure that follows well-architected guidelines · Actively participate in team meetings and cross functional interactions · Keep team members and supervisors informed of progress and issues · Actively contribute to client project status meetings · Contribute to R&D projects to validate/invalidate new services and solutions for IS catalog · Contribute to internal process improvement projects · Update, improve and leverage customer runbooks · Providing off-hours support on a rotational basis (on-call) · Off-hours maintenance may be required on an as needed basis.
How you will be successful: · Become familiar with a wide variety of IT infrastructure, networking, security, AWS cloud solutions, etc. to support diverse customer environments. · Build trust and satisfaction by being responsive, understanding needs, and providing clear communication. · Timely responses to email, phone, Slack communications · Provide Excellent diagnosis and problem solving across many technologies is critical for identifying and resolving incidents efficiently. · Leverage tools and scripts to automate repetitive tasks that improves productivity and reliability · Solve problems in a collaborative, team environment. · Maintain proficiency with tooling used by the Managed Services Team. This includes remote monitoring management (RMM), and ticketing systems. · Must be able to self-manage and calmly handle multiple customer environments and simultaneous.Multi-tasking is often needed to handle multiple customer environments and simultaneous issues. · Keeping customers' infrastructure secure and compliant should be a priority · Must obtain and/or maintain relevant advanced technical certifications in areas such as cloud computing, containers, and orchestration within 6-12 months. ·
What experience you’ll need · Bachelor’s Degree or 10+ years related experience(Computer Science, Information Technology, or another relevant program) · 5+ years professional IT experience · 3+ years professional experience with AWS· Experience Architecting complex solutions on AWS cloud platform,containers, orchestration using EKS, ECS etc.· AWS Cloud Practitioner Certification required, Solutions Architect Associate in a plus · Office 365 and other on-premise technologies · Experience with infrastructure as code tool like Cloudformation or Terraform etc· Experience in common scripting languages (SQL, Oracle, Postgres SQL · CCNA or VCP preferred, but not necessary
How you will be successful: · Become familiar with a wide variety of IT infrastructure, networking, security, AWS cloud solutions, etc. to support diverse customer environments. · Build trust and satisfaction by being responsive, understanding needs, and providing clear communication. · Timely responses to email, phone, Slack communications · Provide Excellent diagnosis and problem solving across many technologies is critical for identifying and resolving incidents efficiently. · Leverage tools and scripts to automate repetitive tasks that improves productivity and reliability · Solve problems in a collaborative, team environment. · Maintain proficiency with tooling used by the Managed Services Team. This includes remote monitoring management (RMM), and ticketing systems. · Must be able to self-manage and calmly handle multiple customer environments and simultaneous.Multi-tasking is often needed to handle multiple customer environments and simultaneous issues. · Keeping customers' infrastructure secure and compliant should be a priority · Must obtain and/or maintain relevant advanced technical certifications in areas such as cloud computing, containers, and orchestration within 6-12 months. ·
What experience you’ll need · Bachelor’s Degree or 10+ years related experience(Computer Science, Information Technology, or another relevant program) · 5+ years professional IT experience · 3+ years professional experience with AWS· Experience Architecting complex solutions on AWS cloud platform,containers, orchestration using EKS, ECS etc.· AWS Cloud Practitioner Certification required, Solutions Architect Associate in a plus · Office 365 and other on-premise technologies · Experience with infrastructure as code tool like Cloudformation or Terraform etc· Experience in common scripting languages (SQL, Oracle, Postgres SQL · CCNA or VCP preferred, but not necessary
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s