Business Systems Analyst

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Business Analyst Role

Business Systems Analysts (BSAs) are integral to bridging the gap between our business stakeholders and the IT teams by building cross-functional relationships. They incorporate elements of project and change management in the day-to-day business operations. They have a technical understanding of the Salesforce platform and how its core capabilities impact other integrations and data management. This understanding allows them to clearly digest and analyze business requirements to ensure detailed technical requirements are ready for feature development and ultimately propel our business needs forward.  

What makes this role interesting?

Business Systems Analysts function as a seamless liaison between business stakeholders and IT teams to support business operations. A BSA demonstrates ownership of technology implementation from initial business requirements to final production releases and uses a proactive approach to ensure end to end quality during the development lifecycle. They approach each project pragmatically with a drive to solve problems, translate business requirements to technical requirements effortlessly and with consistent clear communication cross functionally. A BSA uses critical thinking to make decisions even when faced with ambiguity.  

Here’s how you’ll be making an impact:

• Business requirement gathering and management of related technical requirements
• Ownership of business outcomes through quality testing (QA and UAT)
• Documenting system processes and technical solutions
• Relationship building with business stakeholders and IT development teams
• Possessing a clear understanding of project disciplines around the development lifecycle
• Communicating and documenting changes through development to ensure full adoption
• Strong experience in providing recommendations to enhance Salesforce application user experience, platform utilization, and alignment with organization strategy, while reducing technical debt, and advocating for utilizing best practices in deployments, data management, testing, and development processes
• Partner cross functionally with other business application owners to ensure Salesforce Go To Market business automation and data management processes are smooth and well connected

We’re looking for a teammate with:

• 3-5 years’ experience as a Business Systems Analyst (or equivalent role)
• Salesforce Administrator and Business System Analyst Certifications
• Experience with Contract Lifecycle Management (CLM) and DocuSign
• Deep understanding of Quote to Cash, Finance, Compliance, Legal, and Month end/year end business processes
• CPQ experience preferred
• Additional preferred system experience: Jira, SQL/SOQL, NetSuite and FinancialForce
• Clear written and presentation communication skills
• Proficient knowledge in Agile and Waterfall methodologies
• Experience gathering and documenting requirements
• Demonstrated command of working cross functionally
• Develop functional specifications and system design specifications

The location for this role is:

USA – Remote – East Coast

Apply