Platform Engineering Manager, Developer Experience

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Platform Engineering Manager, Developer Experience

Alma is seeking a mission-driven Engineering Manager to lead our Developer Experience team. We are dedicated to designing, implementing, and maintaining Alma’s technology infrastructure. In this role, you will build services and tools that solve real problems for Alma’s engineering team. The ideal candidate can recognize that successful software development requires communication, experimentation, and iteration.  

On this growing team, you will have a strong hand in defining the underlying systems that Alma's engineering team uses to deliver software and data products. The ideal person for this role loves to work with other teams to design and build amazing systems.

What you’ll do:

• Work to maintain, simplify and reinvent the systems underlying the application, such as deployment technologies, feature flagging, testing frameworks, observability tooling (error handling, monitoring, alerting, behavioral analytics), and more. Technologies you’ll be working with include AWS, Storybook (UI components), LaunchDarkly (feature flagging and A/B testing), Docker, Terraform, Elasticsearch, Django, Celery, Redis, SQL.
• Grow and develop an incredible team of hardworking, collaborative, and motivated engineers who have high expectations around individual ownership and impact
• Set direction for the team, taking into account pain points in the software development lifecycle; and opportunities to enable feature teams to ship faster and learn more from each deploy.
• Gain a deep understanding of the software development process at Alma and how the engineering team operates
• Collaborate with teammates on Platform, as well as Product Managers and peers from feature teams, to understand and prioritize solutions for practical problems facing Alma engineers
• Design, develop, and implement systems, processes, and tools to improve the experience and efficiency of the engineering team’s development process. (Developers environment, testing environment, deployment pipeline)
• Continually research current and emerging technologies, proposing changes where most impactful.
• Establish best practices and engineering-wide devX processes while building a brand new team

Who you are:

• You have 4+ years of experience working with developer experience technologies and frameworks, with 1+ years of people management 
• You’ve previously managed a team of 3 or more engineers.
• You have extensive experience with web technologies. We are language agnostic in our interviews but require experience with one or more common web frameworks.
• You have a proficient understanding of code versioning tools, such as Git.
• You have worked with scaling challenges in previous roles and have implemented best practices around scaling when it comes to developer experience.
• You’re a systems thinker, concerned not only with individual component parts but with how those parts work together holistically.
• You’re pragmatic, recognizing that, while there are multiple approaches to solving a problem, it is important to weigh practicality over theory when decision-making.
• You possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization with engineers as well as non-technical stakeholders.
• You have experience demonstrating DEI best practices in both your leadership style and while leading recruiting processes to build out an inclusive team. 
• You feel a passion for Alma's mission – to improve the experience of therapy for providers and the