Senior Project Manager, Relocation

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL empowers you to shape a brighter way.   

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Senior Project Manager, Relocation is responsible for the strategy support, management, and delivery of MAC & Relocations projects for both Client Retail and Office portfolios.

What This Job Involves:

• Manage MAC activities on account or large projects.
• Lead large complex relocation projects, including development and management of the master relocation strategy.
• Lead and manage a team of change managers, move coordinators and support staff.
• Develop and implement the master relocation plan which includes the detailed transition budget and schedule
• Plan, organize, and execute MAC work orders, moves and relocations for clients.
• Conduct regular meetings with stakeholders to review project progress and address any issues or concerns
• Coordinate activities with property management, facilities management, and all involved parties.
• Develop and maintain project documentation, including project plans, budgets, and schedules.
• Coordinate and manage relocation communications and change management plans
• Prepare project status reports and manage financials.
• Incorporate best practices and industry standards into move processes.
• Ensure compliance with client requirements, as well as company policies and procedures.
• Serve as the primary point of contact for client and vendor inquiries and concerns related to work orders and  moves.
• Collaborate with internal teams, including occupancy planning, project management, and construction, to facilitate successful moves.
• Oversee vendor selection, procurement, and management for move-related  and work order services.

What your Day-to-Day will look like:  

• Oversee move activities and ensure compliance.
• Manage and execute MAC related work orders
• Maintain project documentation and manage financials.
• Handle client work order and move requests and serve as the main point of contact.
• Coordinate with stakeholders and conduct project kick-off meetings.
• Develop and implement move project plans and budgets.
• Procure move labor and manage suppliers.
• Administer the CAFM system and ensure data accuracy.
• Comply with company policies and procedures.
• Coordinate relocations and resolve post-move issues

Required Qualifications:

• Bachelor's degree in project management, construction management, architecture, or project strategy planning.
• 5-7 years of facility, project, or construction-related experience in a Corporate Real Estate environment.
• Proficiency in CAFM move management modules and/or facilities management system.
• Ability to utilize the Microsoft Office suite of technologies.
• Flexibility with work hours and willingness to travel as needed.
• Ability to work both independently and in a team.
• Strong working knowledge of architectural drawings and furniture and space planning concepts.
• Highly organized with strong analytical skills.
• Strong interpersonal skills with an ability to interact with executive-level external and internal clients.
• Demonstrated ability to manage all aspects of move management projects effectively.
• Experience effectively supervising, training, mentoring, and evaluating move managers.
• Capacity to deal with ambiguity and address complex problems.
• Ability to travel as needed.

Preferred Qualifications:

• Previous experience in a move management, change management or facilities management. 
• Background in project manage