Product Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Great Place To Work Certified™ 2023

Best Place to Work by Built In 2023

Financial Times The Americas’ Fastest Growing Companies 2023

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

About the role:

The Smart Trailers and Connected Equipment team builds leading solutions that serve customers across a broad set of industries. The Smart Trailer portfolio includes a range of hardware and software that enables trailer fleets to improve visibility, reduce costs, and optimize trailer operations. The Connected Equipment portfolio leverages the same hardware and delivers value across a diverse landscape, serving customers with unpowered, simple and complex equipment solutions. 

The Smart Trailers and Connected Equipment product team is the steward of our complete customer journey, ensuring acquisition, onboarding and engagement experiences, across all surfaces (web, mobile, API), are best-in-class. This team:

• Interacts regularly with customers to receive/provide feedback loops on critical feature development and enhancements.
• Leverages competitive intelligence to strategically grow the Samsara moat.
• Shepherds investments from concept through release management, including all GTM motions along the way.
• Continuously balances a complex set of priorities, serving existing customers with requested enhancements and building new functionality across multiple product areas.

As a Product Manager, you will play a critical role in this team by partnering with engineering, design, product, GTM and field leaders at Samsara to drive this portfolio forward.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will: 

• Interface with customers to ensure that we reach the outcomes required for their ultimate success. Define product requirements for user-facing capabilities, and serve as the ‘voice of the customer’ in trade-off discussions and decision-making forums.
• Partner with Design, Engineering and Marketing to scope, develop and launch new software features and customer experiences.
• Develop a technical understanding of the Samsara portfolio and work with engineers and stakeholders to identify and invest in meaningful improvements.
• Drill into data to understand existing customer patterns, define investment success metri