Senior Business Management Operations Analyst - Corporate & Public Affairs (CAPA)

Work Location:

Portland, Maine, United States of America

Hours:

40

Pay Details:

$72,280 - $117,520 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

EPOCH LLC

Job Description:

The Senior Business Management Analyst provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level.

TD’s U.S. Corporate and Public Affairs (CAPA) team is responsible for building and enhancing TD Bank’s employer and corporate brand, increasing awareness of TD’s products and services, protecting the bank’s reputation, and elevating the expertise of TD’s leaders, internally and externally. We do this by playing a critical role that directly influences business outcomes through strategic counsel, high-impact brand positioning, results-focused initiatives, and message development and communications best practices that deepen engagement with our clients, colleagues, communities and each other. This incumbent will work in a operations support capacity helping to assist with implementing policies/processes and/or initiatives to meet business management, strategy and governance objectives.

Depth & Scope:

• Experienced professional who works independently as subject matter expert and may coach and educate others

• Focuses on short to medium-term (weekly-monthly), non-routine specialized/ complex issues and/or escalated matters

• Independently performs tasks from end to end

Education & Experience:

• Undergraduate degree

• 5+years relevant experience

Preferred Skills:

• In lieu of an undergraduate degree, willing to consider candidates with additional years of experience either in a technical or operations role

• 3 years of Power BI, Power Automate and Power App experience

• Experience in process improvement

• Experience in documenting processes

Customer Accountabilities:

• Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management

• Leads on the implementation of initiatives in support of the overall business/function strategy

• Manages a set of business management work activities requiring coordination across multiple areas

• Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas

• Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities

Shareholder Accountabilities:

• May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level

• Develops and delivers presentations/communications to management or broader audience

• Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies

• Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility

• Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness

Employee/Team Accountabilities:

• Continuo