Product Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

In this position... 

Ford Pro is a new global business within Ford committed to commercial customer productivity.  The Product Manager will work with individual product team managers to iteratively deliver functionality that optimizes for assigned product line.  This position requires knowledge of the Salesforce platform and an ability to make holistic decisions based on new feature intake requests as the platform operates as an ecosystem.  This is a hands on role, working directly with CRM product line leads to deliver best in class solutions leveraging the capabilities available in the Salesforce platform.

This is an exciting opportunity to be part of a team that will be instrumental in crafting the future of how we do business with the commercial customer at the center of everything we do.

Are you passionate about applying technology to solve business problems? Are you motivated to apply your software skills to build the solutions that will support and increase productivity for our commercial customers? Our group has been tasked to develop scalable building block platform for Ford Pro. Does it sound exciting? Then, join our team as a Product Manager. 

Although this is a fully remote position, we prefer candidates who are able to work or relocate to the Dearborn, MI area in a hybrid work schedule.  The Product Manager will work EST hours with expected travel to the Dearborn area approximately 4-6X/ year

SOUTHEAST MI RESIDENTS: Please note, this job is posted as remote unless the selected candidate lives within 50 miles of Dearborn, MI, then if may require hybrid onsite schedule, up to 60% of the time.

What you'll do...

• Maintain a balance between business viability, user desirability and technical feasibility while delivering software products with a team.
• Ensure cohesive design, rather than use case (siloed) design to ensure global best practices are followed.
• Work closely with other Product Line/Product Managers and Anchor as well as Business Partners to define new feature requests and break it down into an actionable backlog of user stories for the development team.
• Work hands-on with the Product Line Anchor and other development team staff to prioritize, plan, and deliver software that creates excellent user experiences.
• Collaborate with CRM product teams and interfacing teams to define specifications, requirements, and acceptance criteria for deliverables.
• Help Business Partners understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization.
• Ensure product design is a key component to feature definition to ensure global alignment of common user interface components and timely delivery of accurate designs and assets to the development team.
• Conduct product experiments, user interviews and other validation techniques to gather feedback and product insights
• Create assets to guide product development work (Discovery, Capability Models, Framing and Scoping documents, opportunity trees, user stories).
• Mentor and train other PMs to help them learn agile/XP methods, product management techniques and build skills.
• Help innovate and iterate on agile PM processes and share our learnings.
• Be hands on in sub-epic and feature definition providing fully defined user stories to product teams for delivery.
• Adherence to agile best practices including use of Scaled Agile Framework and Kanban methodologies.

You'll have... 

• Bachelor's degree in Computer Science, Engineering field, Business 
• 4+ years with progressive responsibilities in software development
• 3+ years with delivery/development on the Salesforce platform with a preference of experience in Salesforce “Core” – Sales and/or Service Cloud
• 3+ years of experience defining product vision, strategy, product roadmaps and building and managing backlogs
• 3+  years of writing sub-epics, features and user stories
• 1+ years working with Agile software methodologies (Scrum, eXtreme