General Manager | Modus by PM Hotel Group

We are conducting a proactive and confidential search for an experienced General Manager for a future opportunity within our independent lifestyle hotel portfolio. Note on Location: This posting lists our Chevy Chase, MD corporate office for administrative purposes only. This role is not based there. The position will be located at one of our lifestyle hotel properties within our U.S. portfolio, which spans markets across California, Washington D.C., Florida, Montana, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia. Specific property and location details will be shared with candidates as the search progresses.

Our portfolio includes distinctive, independent, and experience-led hotels and resorts where the General Manager is expected to operate as an entrepreneurial business leader—not simply an on-property administrator. The ideal candidate combines strong commercial and operational discipline with an instinct for creating memorable guest experiences, building highly engaged teams, and protecting the individuality of the property. This leader will be comfortable working closely with ownership, operating with appropriate autonomy, and translating a hotel’s unique sense of place into sustained financial performance, service excellence, and local relevance.

For the right leader, this role offers full ownership of hotel operations, including responsibility for financial results, guest satisfaction, revenue generation, team development, brand positioning, and property culture. The General Manager will lead through visibility, accountability, and authenticity while ensuring the hotel consistently exceeds guest and owner expectations.

This is a full-time, exempt, on-site hotel operations position reporting to the Vice President of Operations. The anticipated salary range is $100,000–$150,000, commensurate with the assigned property, market, scope of responsibility, and candidate experience.

Modus by PM Hotel Group

Modus is the lifestyle + Luxury division of PM Hotel group. We develop and operate a collection of hotels and innovative hospitality concepts throughout the United States. PM Hotel Group is a Top-15 hotel management company, recognized as an industry leader and innovator. We have a unified approach to hospitality, grounded in a shared commitment to purpose-driven leadership, people-first culture, and long-term value creation.

Who We Are

• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. 
• Passionate – about hospitality and fostering an environment where associates will thrive.
• Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique -  we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators – we are a lifestyle hotel management company that is constantly evolving.  We are open minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.

What You Will Be Doing

• Own all areas of the operation, including front office, food & beverage, housekeeping, engineering, sales & events.
• Lead through your leadership team to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining colleague engagement.
• Direct the development and execution of the annual strategic plan, the annual budget, and operations plan, emphasizing balanced growth and consistent profitability.
• Communicate the direction and purpose of all initiatives, resulting in colleague & leader ownership, pride, and desired results. 
• Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, asset maintenance, etc.), with an unrelenting desire to exceed previous outcomes.
• Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment.
• Deliver best-in-class guest service and satisfaction by executing against the Lifestyle + Luxury Ethos, through avenues such as training, survey analysis, feedback, and incentive programs.
• Provide experiences that go above and beyond, creating raving reviews, and attracting media attention, through seasonal programming and community partnerships, all within the parameters of budget and expenses.
• Actively seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack. 
• Create and promote learning opportunities and development pla