Assistant Director, Student Academic Success

Job Posting Location:

Claremont, CA

Job Posting Title:

Assistant Director, Student Academic Success

Job Description:

ABOUT POMONA COLLEGE: Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges

JOB PURPOSE: The Assistant Director of Student Academic Success manages projects and programs in the office of Academic Affairs related to student academic success.

ESSENTIAL FUNCTIONS: Reporting to Associate Dean for Student Academic Success and in close collaboration with the Associate Dean for Curriculum and International Initiatives, the Assistant Director of Student Academic Success provides program and project management, facilitates event and operational planning, supports budget and resource management, and assists with special projects and administrative support.

Manages and leads programs in Student Academic Success, including:

• Universal Access to Course Materials Program
• Mellon Mays Undergraduate Fellowship Program
• Academic Affairs’ participation in New Student Orientation
• Liberal Arts Advising
• Orientation Book program
• Student Cohorts
• Transfer student support initiatives
• Higher education access programs

Align performance of student academic success centers, including working on assessment, web presence, universal calendar, and other tasks as assigned.

Process, analyze, summarize, and organize information for program management, assessment, and reporting.

Plan and manage events, including budget tracking and outreach.

Conduct research and analysis on student academic success trends and models to inform program development, communication strategies, and assessment.

Collaborate with program partners to develop engaging informational content for various audiences and platforms, including websites, social media, newsletters, direct correspondence, meeting materials, grant proposals, and annual reports.

Cultivate and maintain positive relationships with faculty, students, staff, departments, offices, and consortial partners, providing exceptional customer service and personalized attention to their needs, interests, and engagement.

Staff committees related to student academic success, including New Student Orientation Committee, Orientation Book Committee, and others as assigned Oversee and manage special projects/tasks/duties and provide assistance as assigned.

Provide augmentative logistical and administrative support for the Associate Dean for Student Academic Success and the Associate Dean for Curriculum and International Initiatives when needed. Support overall functioning of the Office of the Dean of the College by providing augmentative support for office operations and events.

QUALIFICATIONS:

• Education/Experience: bachelor’s degree required; MA preferred; some knowledge of or experience with liberal arts education preferred.
• Project and budget management experience is required, methodology and analysis of both preferred
• Experience with academic programs is desired.
• Program development experience is desired.

REQUIRED KNOWLEDGE AND CRITICAL SKILLS: This position must possess the knowledge, skills, and abilities to be able to successfully perform the essential functions of the job or must be able to demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other knowledge, skills and abilities not listed below.

• Dedication and commitment to being a collegial and supportive member of a collaborative office that values care, connectedness, shared purpose, honesty, and wellbeing of all members of the group.
• Collaborate with internal and external contacts in a fast-paced environment on time-sensitive tasks with a high level of professionalism and confidentiality.
• Maintain effective, accurate, and clear communication with excellent oral, written, interpersonal, reading, phone, and customer service skills. Follow all written and oral instructions, asking questions as needed for clarification of projects/tasks/duties/assignments.
• Operate technological platforms proficiently, including but not limited to basic Microsoft Office software (such as Word, Excel, Outlook) and associated professional software, Internet research, menu-driven databases. Use assigned technology/devices/equipment to achieve annual goals and maintain confi