FLEX Senior Director, Digital Projects

This is a temporary position.   

The Senior Director, Global Consulting is a member of the Global Consulting team, primarily supporting enterprise-wide Digital initiatives. This Senior Director will play an important role as strategic advisor to Digital leadership on the formulation of key Digital strategies globally – e.g., product enhancement and adoption – and will manage execution of said strategies in collaboration with cross-functional Discipline and Continent teams. As a member of the Global Consulting team, the Senior Director will also act to develop best practice consulting tools and approaches to be utilized by the organization overall. Success in this role requires strong strategic thinking skills, a proven ability to manage multiple projects at the same time, as well as a willingness to be tested on difficult and ambiguous projects and initiatives. The ability to influence top leaders and work collaboratively across teams to drive results is also essential. 

 

CANDIDATE PROFILE 

 

Education and Experience 

 

• 8+ years of strategy, consulting, or product management experience, demonstrating progressive career growth 
• Digital experience preferred • MBA or equivalent preferred 
• Proven track record consulting to business leaders and designing, developing, and implementing high impact solutions in large, complex organizations, using a variety of delivery methodologies 
• Prior experience leading the planning and execution of strategic projects and initiatives. 
• Demonstrated experience in working with and influencing cross-functional work teams in a matrix organization 
• Advance Facilitation Skills: Lead the design, development, and delivery of complex stakeholder experiences, using design thinking, creativity, and expert communication skills, to deliver powerful, results-oriented meetings and workshops. 

 

CORE WORK ACTIVITIES 

 

Advisory Services and Execution 

• Advises senior leaders on strategy formulation efforts, including conducting necessary research, analysis and development of data-driven recommendations. 
• Leads cross-functional working teams including by not limited to facilitation of design sessions, documentation of processes, and identification of improvements. 
• Provides day-to-day project leadership to ensure projects achieves customer experience objectives, delivered on time, on budget and stakeholder satisfaction with project delivery and business results. 
• Creates high-impact deliverables for Senior Leadership consumption. 
• Develops change management strategies to implement project recommendations and affect change. 
• Measures, evaluates, and reports the key results of the implemented solutions and captured benefits. 

 

MANAGEMENT COMPETENCIES 

Leadership 

• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. 
• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action. 
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.  
• Professional Demeanour - Exhibits behavioural styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. 
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. 

Managing Execution 

• Building a Successful Team - Uses an e