Inside Sales Executive, Services

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

 

 

You will be part of

 

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well:

 

• Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
• Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Paid training
• Company mentoring program
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Purpose of the position

 

This position is responsible for generating customer leads and managing the opportunity pipeline for ProCare maintenance contracts, HiConnect and HiSkill in the Market Area in support of Hiab’s strategic goals.

Main tasks and responsibilities

 

• Engage with sales executives throughout the equipment sales process to share ProCare, HiConnect and HiSkill value proposition and total cost of ownership
• Execute cold/warm calls to potential new customers providing information including but not limited to product features, product benefits, etc.
• Work with ProCare contract coordinator to provide new ProCare quotes and identify opportunities for sales executives
• Supporting service partners, Hiab service teams, and dealers to expand ProCare contract opportunity pipeline, quoting, follow up, and conversion of opportunities to achieve Hiab’s contract growth ambition.
• Manage the ProCare, HiConnect and HiSkill opportunity pipeline in Salesforce CRM
• Proactively engage and manage all customer facing aspects with customer base including but not limited to quoting, expediting, follow up, general outreach, etc.
• Build relationships and work closely with the Hiab Inc. CSC sales team members to provide a positive experience for the customer
• Receives incoming customer calls both new and existing to respond to clients’ business needs
• Use CRM software to document sales activities, review sales history, order process, and more
• Negotiate terms of sales and deal with significant national/regional account
• Travel required, est. 10%
• Other duties as assigned

 

Accountabilities:

 

• Pursue sales leads; visit existing and new customers; assess customer needs and suggest appropriate products and services; negotiate prices within limits of authority; and conclude sales orders to meet sales targets

What you’ll need to succeed

 

Education:

 

• High School diploma or equivalent required
• College Degree in Business or Marketing preferred

 

Working experience:

 

• 3 years’ sales experience with Bachelor's degree or +5 years without
• Transportation industry or heavy equipment experience in Sales/Marketing/Business preferred

 

Skills and competencies:

 

• Proven ability to drive and develop equipment business sales and profitability
• Proven ability to develop and manage customer relationships
• Results and achievement driven and eager to create long term relationships
• High integrity and excellent interpersonal and communication skills
• Strong business mind-set with financial skills
• Good technical skills and product knowledge
• Organized
• Strategic mindset/perspective
• Value based selling
• Skilled negotiator
• Collaborative
• SalesForce CRM

 

Desired behavior:

 

• Collaboration skills and great communicator
• Good listener
• Entrepreneurial mindset

 

Personal attributes or qualities: 

 

• Finds our company values: ca