Training Lead - Day Shift - Days Off: Wednesdays, Thursdays & Fridays

 

This role follows a Day shift schedule, working from 7:00 AM to 5:30 PM, with designated days off on Wednesdays, Thursdays, & Fridays.

 

The Training Lead is responsible for all new production hires and ensuring that they are adequately trained on all production processes. Training leads are also responsible for ensuring that online refresher training is completed as assigned for the production teams (associates and leads).

Detailed Responsibilities

On the Floor Training & Facilitation

The Training Lead is responsible for working with the Training Superintendent to drive a culture of community and positivity in the training program and on the production floor while working to set up new hires for success in their new roles. The training lead will 

• Be an expert on all aspects of the production floor to include Production processes as well as an understanding of how supporting departments work with Production
• Assist and coach new hourly employees on floor processes and procedures
• Understand the training program, policies, and procedures
• Track and document employee progress on the floor with provided checklist of skills and competencies
• Work directly with the Training Superintendent to identify areas of opportunity to drive change and improve the training program
• Develop and maintain strong working relationships with Production Supervisors and Shift Managers
• Understand key KPIs and demonstrate ability to effectively communicate KPI targets to new and existing associates

Overseeing Production Activities of New Hires

A Training Lead is responsible for setting up and overseeing a portioning table or meal bagging line when on the production floor. Responsibilities may include:

• Pre-op set up 
  • Well versed in setting up portioning and meal bagging tables according to the Production plan
• Conducting ingredient quality checks
  • Must be familiar with each item in the meal bag and ensure the quality of the product by opening containers of portioned items and conducting weight checks on ingredients
  • Must be familiar with standard measurements and conversions (e.g. 8oz in 1c) in order to reduce the chance that portioning errors occurs
• Conducting labeling quality checks
  • Ensuring  the ingredient label on the packaging (e.g bag, bottle, jar) matches the ingredients listed on the production sheet during portioning
  • Must make sure the line is using the correct meal bagging labels
  • Must be trained on how to use the electronic label dispensers and set them up for the table as necessary
• Utilizing Production Sheets
  • Must be able to identify all sections listed on the production sheet
  • Must be able to complete all sections listed on the production sheet
  • Must work with FSQA to verify all ingredients on the meal bag line and complete the meal bag sign off on the production sheet prior to starting the line
  • Must work with FSQA to ensure meal bag checks are conducted every hour to minimize errors 

• Shipping
  • Understands the Boxing Call out Sheet and how to use it
  • Makes sure the SOPs for box packing and shipping are being followed throughout the entire shift
  • Ensures new employees understand the importance of keeping pace on the line as well as common bottlenecks
• Managing waste 
  • Ensuring line does not overproduce portions or meal bags and therefore cause food waste (i.e. only producing what is required) 
  • Making sure employees are not wasting food or packaging (i.e. bags, bottles, jars) while portioning and meal bagging

Coaching & Development

A Training Lead is responsible for overseeing production employees both on the production floor and in the classroom, when necessary. This may include:

• Ongoing evaluation and feedback of individuals’ core competencies and skills 
• Facilitating Alchemy training content in the classroom in the absence of the Training Superintendent
• Work with new employees to instill HC values and behaviors that they will be held accountable to including, but not limited to, ownership, respect for others, and accountability 
• Manages conflict among employees working at their pod/table as needed but escalates any serious issues/concerns to the Shift Manager
• Approachable and collaborative with all hourly production asso