PT Retail Assistant

Since 1891, New York's Carnegie Hall has set the international standard for excellence in performance, presenting exceptional concerts by the world’s finest artists on its three iconic stages, from orchestral concerts, chamber music, contemporary offerings, and recitals to jazz, world, and popular music. Complementing its performance activities, Carnegie Hall’s Weill Music Institute creates extensive music education and social impact programs that annually serve more than 800,000 people worldwide, playing a central role in fulfilling Carnegie Hall's commitment to making great music accessible to as many people as possible.


Carnegie Hall seeks a Part-time Retail Assistant. The Retail Assistant will support Carnegie Hall's Retail Operations with public-facing interactions and administrative tasks. Individuals should have outgoing, affable personalities who enjoy working with the public in diverse group settings. The individual will assist with in-person and online sales in the gift shop, along with daily cash accounting of all gift shop locations. They will provide strong general customer service queries by online chat, email, and phone in addition to in-person customer service queries. They will also help to maintain Retail Operations spaces and materials and assist with related Retail Operations assignments.
Responsibilities
• Handle retail sales in a fast-paced environment, along with daily cash accounting of all gift shop locations.
• Stocking, arrangement, and organization of Shop merchandise on a daily basis.
• Count-In/Count-Out, Load-In/Load-Out, and management/seller responsibilities of artist merchandise and CD/Book signing events.
• Mail Order and Online Order fulfillments
• Customer Service support not limited to on-site chat and phone support.
Qualifications
• Engaging and outgoing personality who enjoys working with others in diverse group settings.
• The assistant should also have strong interpersonal, customer service, and phone skills.
• Thrives on being a fast learner who is self-motivated and can work independently.
• Excellent time management in a fast-paced environment working independently and collaboratively.
• Flexible schedule with evening and weekend availability required.
• Average 4-5 shifts/15-20 hours per week.
• Individuals with background in music, theater, art, and cultural organizations are encouraged to apply.


To apply please submit a COVER LETTER with your resume.

Carnegie Hall is an equal opportunity employer, committed to diversity and inclusion in the workplace. Decisions concerning employment are made on the basis of an individual’s qualifications to contribute to meeting Carnegie Hall’s needs, and Carnegie Hall is committed not to discriminate against individuals on the basis of race, color, national origin, citizenship, religion, sex (including gender identity, gender expression or status of being transgender), sexual orientation, marital status, familial status, status as a caregiver, status as a victim of domestic violence or sex offenses or stalking, criminal convictions (except where otherwise permitted by law), arrest record, credit history, pregnancy, age, mental or physical disability, veteran or military status, reproductive health decisions, or any other characteristic protected by law.