Project Manager

Salary Range: $55k - $56k

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management

Essential Functions:

• Train and develop 10+ attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employee’s performance evaluations.
• Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.
• Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.
• Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.
• Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.
• Implement Company safety programs to ensure compliance of safety regulations.
• Report all incidents and client concerns and requests to the Operation Manager.
• Ensure facilities are clean projecting a positive image of the Company.
• Handle special projects assigned by the Operation Manager or Branch Manager.
• Maintain monthly & daily parking audit program as set within the Standard Operating Procedures.

Qualifications:

• Bachelor’s degree.
• Must have a minimum of three (3) years related experience. Work experience in the parking industry preferred.
• Excellent verbal and written English communication skills.
• Excellent customer service skills.
• Proficient with Windows, Excel, Word and Lotus Notes.
• Excellent leadership skills.