AVP of Data Platform Services – Engineering & DevOps

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

 

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

 

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities

Shape, code and scale next-gen data services on cutting-edge DnA Platform!

At Berkshire Hathaway GUARD, we’re not just insuring-we’re innovating. Our Data & Analytics (DnA) organization is at the heart of transforming how we assess risk, serve customers, and shape the future of insurance. We’re seeking AVP of Data Platform Services - Engineering & DevOps to lead the execution of our most strategic data initiatives.This role will own and drive two core service pillars of our platform:

Data Engineering & Integration Services

• Enable customers to ingest, transform, and manage data pipelines using Microsoft Fabric workloads (Data Factory, Lakehouse, etc..).

DevOps, CI/CD, MLOps & LLMOps Services

• Deliver automation and operational excellence for deploying data and AI solutions.
• Implement CI/CD pipelines for Fabric workloads, manage MLOps for model lifecycle, and establish LLMOps for generative AI solutions.

This is a hands-on leadership role—you will build and maintain code, templates, and technical assets within Microsoft Fabric workloads, while scaling services and leading a team.

 

What You’ll Do

• Hands-On Development: Design, build, and maintain reusable code, deployment templates, and automation scripts for Fabric workloads.
• Service Ownership: Define, manage, and continuously improve Data Engineering and DevOps/MLOps/LLMOps service lines.
• Customer Success: Partner with colleagues in the platform and as well as the domain senior engineers to deliver tailored solutions and ensure adoption of best practices.
• Team Leadership: Mentor a team of engineers and architects.
• Innovation: Drive automation, governance, and operational excellence across services.
• Collaboration: Align services with Platform product roadmap and work closely with Domain Success teams.

 

KPIs & Success Metrics

• Service Delivery: 95%+ on-time delivery of service features and enhancement requests.
• Automation Coverage: 90%+ of deployments automated via CI/CD pipelines.
• Customer Satisfaction: Maintain CSAT score of 4.5+/5 for service engagements.
• Operational Efficiency: Reduce deployment cycle time by 50% within 12 months.
• Innovation Impact: Launch at least 2 new automation or optimization features per quarter.

Qualifications

The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to creden