Assistant Manager, eRetail (12 month Contract)

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.  

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. 

ROLE PURPOSE

The Assistant eRetail Manager will act as a digital evangelist in Aesop’s digital acceleration, leveraging data, Ecommerce expertise, and working closely with the commercial team to develop Aesop’s online eRetail business. This is a newly created position within the local organization that sits at the intersection of Ecommerce and Wholesale.

In partnership with the Director of Ecommerce, Americas, the Assistant eRetail Manager will help develop and implement our 5-year plan for Amazon and other online retailers by tracking KPIs, educating external/internal stakeholders, and executing with excellence. The purpose of the role is to maximize our online sales, increase share of voice or ‘digital shelf,’ and help accelerate online sales penetration across eRetailers with an emphasis on Amazon.

The ideal candidate is an agile collaborator, detail-oriented, and their success will be measured by the growth of our online eRetail business in both sell-out and sell-in.

PRIMARY RESPONSIBILITIES

• Collaborate with internal stakeholders to enhance holistic Marketing and Commercial plans.

• Develop, plan, and roll-out campaigns and other projects for eRetail in the Americas zone.

• Elevate the eRetail digital experience, according to Wholesale, Marketing and Digital needs.

• Create and communicate weekly/monthly/quarterly reports for operational and business KPIs.

• Assist and execute various eRetail programs in collaboration with multiple departments.

• Keep up with industry trends and find areas of opportunity aligned with Aesop’s Core Values.

• Weekly monitoring of eRetail business and promptly troubleshoot any issues.

• Maintenance and optimization of product listings (titles, descriptions, etc.)

• Lead the sourcing and production of eRetail assets, in partnership with local and global teams. 

• Execute new product set-up, by collecting assets, product specifications, and relevant forms.

• Monthly audits of eRetail network to ensure Aesop standards.

• Brief, build and deploy eRetail sampling programs and other commercial initiatives as needed.

• Work with Wholesale and Digital stakeholders to optimize revenue-driving tactics, from operations to consumer-facing efforts.

• Monitor eRetailer activities, analyze performance, and identify areas of improvement.

• Leverage L’Oréal Luxe knowledge to accelerate eRetail business.

• Assist in building relationships with eRetailers and enhancing collaboration.

KEY SKILLS & QUALIFICATIONS

• At least two years of experience in eRetail with a strong preference for Amazon (1P & 3P.)

• Understanding of Ecommerce ecosystem and the different operating models available (e.g., consignment, drop-ship, Marketplaces, etc.)

• Ability to distill and summarize business data, from spreadsheets to presentations.

• Intermediate knowledge of Excel (e.g., PivotTables, VLOOKUP, IF/IFS formulas, etc.)

• Exceptional attention to detail, communication, and organizational skills.

• Experience in the beauty and/or luxury industry preferred.

• Knowledge of Canadian market and French language a plus.

• Previous experience working with digital media (paid and organic) a plus.

What's On Offer
The salary for this position is $75,000-85,000
 
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.

We take a holistic approach to