General Manager, Provider Operations

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The GM, Provider Operations serves a key role on the Provider Operations Leadership Team.  The position provides direction, leadership and management to a Zone Provider Operations team with direct reports comprised of Vice Presidents. The  GM, Provider Operations is responsible for delivering world class service while delivering on financial commitments within a culture that is consistent with the values of Datavant.  This position will have full P&L responsibility including service delivery, productivity, employee engagement, account management, and strategic planning.

You will:

• Lead all aspects of Provider Operations across the North Zone, including service delivery, staffing, client engagement, and financial performance
• Own full P&L for the North Zone, managing budgets, forecasts, gross margin, and cost structures
• Establish and execute zone-level strategies that align with Datavant’s broader Provider strategy and market dynamics
• Build and develop a high-performing leadership team, including multiple Vice Presidents and their teams
• Ensure excellent client service and retention through operational rigor, account management, and continuous improvement
  Partner with cross-functional teams (Commercial, Product, Finance, Transformation) to evolve and scale service delivery models, including automation and offshore expansion
• Monitor zone performance using KPIs and scorecards, drive accountability, and implement performance plans to address underperformance
• Create a culture of high engagement, transparency, and accountability—one that reflects Datavant’s values
• Regularly engage with senior client stakeholders (including C-suite) to foster trusted relationships and enable joint success
  Champion security, compliance, and patient privacy in all aspects of service delivery
• Represent Datavant in industry forums and regulatory discussions as a thought leader in ROI services
  
  

What you will bring to the table:

• 15+ years in healthcare operations, health information management (HIM), ROI services, or related fields
• 10+ years in executive leadership, including oversight of large teams (1,000+), direct reports, and multi-site delivery
• Proven track record of managing P&L and driving financial outcomes across large business units
• Deep understanding of Provider environments, compliance regulations (e.g., HIPAA), and healthcare workflows
• Demonstrated strength in client relationship management and delivering high-value service outcomes
• Expertise in developing and executing organizational strategies and leading transformation at scale
• Proficiency with operational KPIs and continuous improvement frameworks (Lean, Six Sigma, etc.)
• Collaborative leadership style with ability to influence cross-functionally and align teams toward shared outcomes
• Bachelor's degree required; MBA or advanced degree preferred

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:$200,000—