Veterinary Receptionist - San Clemente, CA

Who we are

San Clemente Veterinary Hospital is Hiring a Veterinary Client Services Representative!

Position Details

Role: Veterinary Client Services RepresentativeStatus: Full-timeSalary: $18.00–$20.00 per hourSchedule: Four-day work week, including Saturdays

Benefits Highlights

Financial Rewards that Grow with You: A flexible approach to compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account (full-time only), 529 Savings Plan, Tuition Support Program (full-time only), and Referral Bonus Program.

Wellness & Peace of Mind: Health insurance including medical, dental, and vision (full-time only), supplemental insurance options, paid parental leave, Sick Time / Paid Time Off, free or discounted lab work for employee pets, pet discounts on services and products, and a pet food discount program.

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and a uniform allowance.

Lifestyle Perks You’ll Appreciate: A four-day work week, flexible scheduling, six paid holidays (full-time only), an Employee Assistance Program, and an employee discount program.

Looking for a client service role where your work makes a difference for both people and pets? San Clemente Veterinary Hospital is looking for a full-time Veterinary Client Services Representative to join our team!

We’re a busy, six-doctor, AAHA-accredited hospital committed to providing exceptional veterinary care while utilizing low-stress handling techniques for our patients. Our Client Services Representatives are the face of our practice and play an important role in creating positive experiences for our clients, supporting our patients, and strengthening our reputation within the community.

Whether you’re starting your career in veterinary medicine or looking for an opportunity to continue growing, we’ll support your development and help you work toward your professional goals. If you love animals, have a customer service background, and enjoy being part of a busy, collaborative team, this could be a great fit for you.

Why You’ll Love It Here

• A four-day work week that supports a healthy work-life balance.
• Flexible scheduling.
• An AAHA-accredited hospital committed to high standards of veterinary care.
• A team that utilizes low-stress handling techniques to support patient comfort.
• Training and opportunities for professional growth within the organization.
• A family-friendly atmosphere and supportive team environment.
• The opportunity to build meaningful relationships with clients and their pets.

What You’ll Do

• Manage multiple phone lines efficiently and professionally.
• Communicate with clients with warmth, compassion, and professionalism.
• Schedule and manage patient appointments.
• Greet clients and patients and help create a welcoming experience.
• Process payments and support accurate front-desk transactions.
• Maintain accurate client and patient information.
• Keep the reception area clean, organized, and comfortable for clients.
• Support daily front-desk operations and overall hospital workflow.
• Help ensure every client and patient interaction reflects the high level of service our hospital is known for.

What You’ll Bring

• A genuine love of animals and commitment to excellent client service.
• A customer service background.
• Strong communication and interpersonal skills.
• The ability to multitask and stay organized in a busy environment.
• A friendly, professional, and compassionate approach to client interactions.
• Reliability and a positive, team-focused attitude.
• Availability to work Saturdays as part of your regular schedule.
• A desire to learn, grow, and build your career in the veterinary field.

The Extras You’ll Actually Feel

You’ll enjoy a four-day, 10-hour-shift work week, flexible scheduling, and a team that understands the importance of life outside the hospital. You’ll also receive training and support as you develop your veterinary career, along with opportunities to grow within the organization.

Our family-friendly workplace atmosphere, generous employee pet-care discounts, and commitment to both employee well-being and exceptional patient care help create an environment where people can build meaningful, long-term careers.

Benefits You Can’t Beat