Food Safety & Quality Assurance Supervisor

About Misfits Market:

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of

Prioritizing our Customers                             

Doing more with less

Thinking Differently         

Respecting one another                             

Moving deliberately and quickly                   

Taking initiative and delivering 

About the Role

The Food Safety & Quality Assurance Supervisor provides proactive leadership in developing, implementing, and monitoring company quality, food safety, and employee safety requirements. This role serves as a lead and SQF Champion, leading quality assurance and sanitation program execution, internal auditing, and compliance with GFSI/SQF, customer and regulatory standards. Additionally, the Supervisor serves as one of the "Voice of the Customer," analyzing feedback to drive improvements and providing essential support functions to the Operations/Quality Engineering team to ensure seamless operational excellence.

This is not a desk job!!! You will be an active presence on the warehouse floor, bridging the gap between high-level quality strategy and daily operations. You will drive continuous improvement projects, analyze defect data to identify trends, and act as a cultural change agent, empowering our teams to take ownership of quality and safety.

What You’ll Do Daily

Core Quality & Food Safety

• Develops and implements Quality and Food Safety policies and programs including internal quality standards, FSMA, GMP, Environmental Monitoring Program, Sanitation, and Traceability as outlined in the SQF Standards.
• Conducts annual reviews of Food Safety Plans, Training Material, Sanitation Processes, and food defense protocols.
• Collects, analyzes, and summarizes data to create and monitor food safety KPIs to effectively improve product and processes.
• Leads the team of QA/QC & Sanitation Technicians to ensure compliance with SQF and company standards. 

Employee Safety & Compliance

• Integrates employee safety protocols into daily quality operations, ensuring all team members adhere to OSHA and internal safety standards.
• Conducts regular safety audits and risk assessments to identify potential hazards within the production and quality environments.
• Collaborates with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements.

Supplier Management & Regulatory Compliance

• Manages supplier compliance and documentation using TraceGains and other platforms to verify and maintain up-to-date food safety and quality records.
• Interacts directly with suppliers regarding non-conformances, ensuring robust root cause analysis and timely corrective actions.
• Verifies the accuracy of regulatory documentation and records to ensure full compliance with FBM & Misfits Rx Partner requirements.
• Maintains the Approved Supplier List and coordinates with procurement to onboard new vendors following internal risk assessment protocols.

Engineering Support & Operations

• Provides critical support functions to the Quality Engineer, including assisting with the validation of new equipment and the implementation of the electronic QMS.
• Aids in the development of efficient document control management processes using available databases, and platforms as the Jalapeno WM System.
• Collaborates on cross-functional projects to streamline fulfillment center operations and enhance quality engineering workflows.

Leadership & Culture

• Builds