Health Services Coordinator - Med-Peds/Family Medicine

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Health Services Coordinator - Med-Peds/Family Medicine

Cost Center:

301351172 Mfld-Med-Peds

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; day shifts (United States of America)

Job Description:

JOB SUMMARY

The Health Service Coordinator (HSC) provides general clinical, clerical, and technical support to nurses in IQIPS, to include Nurse Line, Care Management, and Community Health Access, and Patient Care departments. The HSC role requires telephonic interpersonal skills characterized by clear communication in an empathetic and professional manner. The position requires the ability to make decisions consistent with Marshfield Clinic Health System’s policy/departmental protocol, with strict observance of patient confidentiality.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: None

Preferred/Optional: Completion of a Medical Terminology course. Graduate of a Health Unit Coordinator, Medical Office Specialist, or Medical Secretary program.

EXPERIENCE 

Minimum Required: Excellent written and verbal communication skills. Demonstrated keyboard, computer, and telephone proficiency.

Preferred/Optional: Six months previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

CERTIFICATIONS/LICENSES 

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare.  Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.  This is a condition of employment.  Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.