Product Analytics, Senior Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

As an Analytics Senior Associate, you will be a hands-on builder who helps transform ideas into production-ready tools. Working closely with an Analytics Manager, you will contribute to projects end-to-end, developing dashboards, web applications, and automated data checks that give stakeholders answers in minutes instead of days. The role follows an office-first hybrid model and requires < 10 percent travel.

About the Team:

Product Operations is streamlining every stage of the Product Lifecycle by automating manual tasks, tightening data quality, and speeding up insight delivery.

Essential Job Responsibilities:

50% - Maintain, Analyze, and Execute on Analytics Based Projects

• Prototype, refine, and deploy automated analytics pipelines powered by OpenAI, Azure OpenAI, Claude, or Gemini; auto-generate analyses, stakeholder summaries, and enriched metadata with zero manual touch 

• Design retrieval-augmented generation pipelines where needed, and publish dashboards that blend fresh metrics with concise narrative commentary 

• Track accuracy, response time, and cost per insight; roll out incremental, data-driven improvements that keep raising quality while controlling spend 

30% - Project Execution and Stakeholder Support

• Meet with product owners, engineers, and operations partners to translate business questions into technical requirements. 

• Plan sprints, manage Jira tasks, and hit deadlines with minimal oversight, flagging risks early and often. 

• Provide best-practice guidance on data modeling, visualization, and prompt engineering, so stakeholders get maximum value from every deliverable. 

• Document solutions thoroughly and deliver knowledge-transfer sessions to ensure long-term adoption. 

20% - Process Improvement and Knowledge Sharing

• Review current team and wider Product Operations workflows to pinpoint friction and redundancy. 

• Draft detailed proposals that show how AI automations or data-model tweaks will save time and improve accuracy; present findings to leadership for buy-in. 

• Build quick-start guides, lunch-and-learn decks, and short video demos so colleagues can confidently use new tools. 

• Stay on top of emerging Snowflake Cortex and Windsurf capabilities, experimenting early and socializing wins across the team. 

Knowledge & Skills:  

• Excellent communicator, thoughtful team player, highly adaptive, and a strong sense of personal integrity 

• Proven track record building with GPT, Gemini, Claude or similar; prompt-engineering best practices; experience evaluating hallucination, bias, and safety. 

• Strong SQL, Snowflake, Power BI/Tableau; ability to weave model outputs directly into dashboards and data products. 

• Familiarity with Python, PowerShell, or JS for orchestrating APIs, vector databases, and CI/CD; enthusiasm for turning ad-hoc analysis into repeatable, self-service tooling. 

• Capable of framing complex AI concepts in plain language; excels at stakeholder storytelling and change management. 

• Comfortable designing rapid A/B tests, establishing offline/online evaluation metrics, and iterating quickly. 

• Can codify new processes, create training assets, and mentor teams to adopt AI-augmented workflows. 

• Willingness to learn and expand knowledge every day through independent learning and digging into challenging problems 

• Passionate about contributing to teams and developing solutions for others to follow.  

• Able to intake business questions, identify solutions, and assist operational teams with execution to achieve goals 

• Ability to build strong cross-functional relationships; excited about working with others through change.  

• Professional attitude – comfortable working in a corporate setting populated by diverse types of people  

• Proven ability to influence without authority—guiding senior level stakeholders through data backed recommendations. 

• Bias toward action, curiosity, and self-directed learning.