CBL Assistant Store Manager

Description

Job Description

This position requires knowledge of, or the ability to learn the Emergency Responder Equipment market. This position helps the Store Manager lead and direct the overall activities of the store to continually achieve outstanding performance in transactions and in customer service. 

Duties and Responsibilities to include:

• Assist in managing the overall operation of the branch and all assigned staff.
• Help oversee all matters regarding store sales and operations. Help asses and monitor every transaction in the store.
• Assist in recruiting and training new personnel, setting standards in providing customer satisfaction and successful handling of any escalated customer concerns.
• Help manage contact between customers and employees to ensure that exceptional quality service is being expected at all times.
• Assist in providing all required reports and status updates as directed.
• Support customers in our stores.
• Maintain and stock showroom floor.
• Educate customers on new and promotional products.
• Perform accurate and timely order entry.
• Learn and understand all product offerings.
• Complete daily work with diligence and in an organized fashion.
• Promote a “value-added” attitude and capability.
• Be proactive in issue resolution.
• Maintain a positive attitude.
• Promote “Team” concept and attitude.
• Other duties as assigned by management to address and provide effective support of company mission, values and goals.

Requirements

Pre-requisite Core Competencies

• Positive approach to leading.
• Highly analytical, results-oriented, with an aptitude for negotiation and problem resolution.
• Strong work ethic.
• Proven attention to detail.
• Self-starter with willingness to do whatever is necessary to support the team.
• Demonstrated good judgement and a high degree of integrity.
• A history of continuing professional and personal development.

Skills Required

• Excellent communication skills.
• Strong interpersonal skills. 
• Strong leadership abilities.
• Extremely organized and capable of multitasking. 
• Proficient in Microsoft Office Suite; Outlook, Excel and Word.

Experience Preferred

• Experience in sales and marketing. 
• Bachelor’s degree. 
• Two years’ experience in managing personnel.

About Us

Curtis Blue Line is the Law Enforcement Division of L.N. Curtis and sons, a privately held family owned corporation established in 1929. Curtis Blue Line supplies law enforcement agencies with uniforms and equipment from 9 retail centers in the Western United States. Headquartered in Walnut Creek, CA, retail centers are located in Salt Lake City, Utah; West Sacramento, CA; Dublin, CA; Santa Fe Springs, CA; Kent, WA; Tigard, OR; Boise, ID, Phoenix, AZ, and Centennial, CO. First class service and friendly relationship oriented sales are a priority for all team members of Curtis Blue Line.