Sales Training Manager, Bowel Care

Job Function Summary
The Sales Training Manager is responsible for supporting US Chronic Care sales and marketing initiatives through the design, development, coordination and delivery of ongoing training programs for new hire and existing sales professionals, specifically within the Bowel Care organization.  Curriculum includes: sales skills, product knowledge, business acumen, clinical knowledge and professional development.   This role sits within the Marketing organization, and will help create a collaborative and cohesive work environment between field education, sales, marketing, and clinical teams (amongst others) in order to create successful and highly productive Bowel Care sales professionals.  

Major Areas of Accountability

• Champions Coloplast training initiatives to foster a continuous learning culture. 
• Designs, coordinates and facilitates core new hire curricula to include customer knowledge, key market and clinical data, sales skills, sales process and product knowledge to ensure all new hires are fully knowledgeable of the key focus areas for Coloplast.  
• Develop training curriculum for existing sales force to improve product knowledge, competitive selling skills and professional development. 
• Deploy best in class and innovative training methods that combine in person, virtual, group based and 1-1 formats to ensure dynamic and results driven approach.  
• Ensure adequate Bowel Care proficiency with cross-functional and Field partners, including services providers (Care and Comfort), the continence care field and field sales trainers, and related operational and management functions
• Organize, plan and schedule training events and classes. 
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.
• Other job duties as assigned

 

 

Work in Partnership Across Coloplast Organization 

 

• Collaborates with local sales management project teams to determine sales training needs, develop and assess training curriculum, delivery approaches, coaching and overall training effectiveness. 

• Identifies areas of need for sales training and helps design and deliver at various sales meetings.  
• Collaborates with sales training colleagues for Global Projects and training programs and implementation into North America programs.    
• In partnership with sales leaders and subject matter experts, develop and implement peer mentor programs. 

• Delivers training based on GPS 360 framework 

• Other job duties and projects as assigned by Senior Leadership of Chronic Care 

 

Competencies Assessments 

 

• Lead efforts to assess the competencies of our sales teams to identify gaps/opportunities and increase skills and capabilities across the sales teams. 

• Create and establish ongoing assessments to proactively identify future skill requirements based on ever changing environments. 

 

Basic Qualifications

• Bachelor’s degree is required. 
• 5+ years of successful sales and/or sales training experience.    
• 3+ years’ experience developing and implementing sales training programs and/or experience as a designated/compensated field sales trainer or comparable position. 
• Willingness and ability to travel (25-40%), global travel occasional. 

 

Required Knowledge, Skills and Abilities:

• Strong verbal and written communication skills with ability to effectively communicate at multiple levels in the organization.