Sr. Manager, Defense Industrial Base Programs

Exiger Government Solutions is seeking an experienced professional to manage the deployment of Exiger’s Supply Chain Risk Management software solutions to Defense Industrial Base companies and Government Agencies, with specific focus on the Exiger products that identify and address pharmaceutical supply chain challenges.  A deep knowledge of the pharmaceutical industry and pharmaceutical supply chain management is a plus.

Who Are You?

You describe yourself as a quick learner, self-starter, organized, and self-motivated. You have a bias for action and are meticulous about details. You enjoy being in a customer facing role and can converse easily with all levels of management. You’re comfortable with technology and enjoy learning new tools, datasets, and analytic techniques. You have a passion for continuous learning—you enjoy learning about each customers’ unique pain points and helping them find creative solutions. You are not easily intimidated by a challenge and enjoy wearing multiple hats. You can assess the utility of a technological tool and understand and communicate its functions to both explain and improve it. Your friends and family describe you as friendly but also tenacious and outgoing.  You take pride and ownership in your work and enjoy being the face of the professionals in the background.  You work well independently or in a cross-functional team.

Preferred Experience and Qualifications

• 5+ years of project management experience overseeing complex technical solutions for Defense Industrial Base OR Government Agencies
• 5+ years of experience in compliance, risk management, or procurement/supply chain
• 5+ years’ experience making data-based decisions from personal data analysis
• 2+ years’ experience managing direct reports
• Intermediate MS Excel proficiency required; V-lookup, H-lookup, IF statements, pivot tables and other intermediate functions to identify gaps, build correlations, or establish trends
• Master of concise and influential communication skills both written and verbal
• Strong and intentional public speaking skills for client or prospect presentations to and networking at conferences and other industry events
• Ability to participate in regular internal and external program reviews and customer briefings (remote or in-person where travel may be required, estimated 5-10% travel)
• Comfort with demonstrating SaaS solutions (e.g., ability to learn, demonstrate, and train customers on Exiger’s supply chain solutions)
• Must have an active security clearance or be able to obtain one

Day In The Life- Manager

Your daily mission as a Sr, Manager is simple; it is to:

• Make your clients successful in their unique mission and
• Grow Exiger by providing value to your customer, peers, and if applicable, direct reports

Everything you do revolves around this mission, which means every day is different because your clients’ needs are always changing and evolving. On a given day, you could do any of the following:

• Develop a presentation that outlines Exiger’s core technology
• Render assistance with sales calls or promotional activities intended to raise the level of industry awareness on Exiger’s products
• Onboard new users and brief them on all the capabilities we can provide
• Imagine new ways to apply the technology based on their mission and work with the internal team to test and roll out
• Conduct training (in-person or virtual) on how your clients can apply the technology to their mission
• Attend a conference about Supply Chain Risk concerns
• Advise your clients on how best to utilize the software and tools they’ve purchased
• Conduct initial troubleshooting on any technical issues your clients are having and work with the tech team to resolve
• Translate your clients’ needs and mission into products Exiger can offer and confidently propose those ideas to the client
• Ask how your clients are doing and get to know them on a personal level when appropriate
• Mentor junior analysts, peers, and leadership
• Provide internal trainings or education on Exiger processes or certain subject matter
• Manage junior managers and analysts, growing them in their careers and helping them to be more successful
• Provide support to the sales team to talk about the great work your clients are doing as a thought leader in the SCRM world
• Analyze data in Exiger holding to make informed recommendations to each customer based on their value drivers
• Serve as voice of the customer in internal solution design sessions
• Ensure quality of solutions and underlying data through QA testing and feedback cycles with client and Product team

• And much, much more!