Associate Business Operations Analyst

Description

Sprout Social is looking to hire an Associate Business Operations Analyst for our Commercial Business within the Sales & Success team.

Why join Sprout’s Sales & Success team?

Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​including Kroger, Reebok, Salesforce, and Canva. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there. 

What you’ll do

GTM Planning & Strategy Execution

• Support the development of detailed go-to-market (GTM) plans for assigned segments, aligning with the global GTM strategy.
• Develop and evolve insights based on analytical assets for sales leaders, managers, and associates to drive business performance.
• Assist in creating and tracking quarterly business priorities in collaboration with Revenue Leadership.
• Help coordinate the rollout of short-term programs tied to GTM objectives and priorities.

Cross-Functional Collaboration

• Work closely with Sales Operations Business Partners, Systems, Enablement, and Compensation to support operational initiatives.

• Participate in translating business needs into documentation used by cross-functional teams to align systems, processes, and enablement resources.
• Help implement and maintain policies related to territory management, mobility, and credit.

Performance Monitoring & Analysis

• Contribute to the design and tracking of key business performance metrics and dashboards.
• Conduct recurring and ad hoc analyses to surface insights into sales trends, capacity, productivity, and GTM effectiveness.
• Support planning cycles by providing data inputs for annual and semi-annual headcount, territory, and performance planning.

Execution Support & Process Management

• Assist in the execution of role transitions to ensure all systems, permissions, and onboarding processes are in place for new hires or role changes.
  Help monitor sales capacity and support routines that ensure optimal coverage levels are maintained.
• Support ongoing projects aimed at improving business performance and operational efficiency.

What you’ll bring

As an Associate Business Operations Analyst, you will support business planning, performance management, and process optimization for our GTM functions. This role is ideal for someone early in their career who is analytical, highly collaborative, and eager to learn the ins and outs of sales operations, performance analytics, and cross-functional program management.

The minimum qualifications for this role include:

• 1–2+ years of internship or entry-level experience in business operations, sales operations, strategy, or a similar analytical function.
• Strong analytical skills with the ability to work with large data sets and derive actionable insights.
• Familiarity with business intelligence tools (e.g., Looker, Tableau), Salesforce, Excel/Google Sheets.

Preferred qualifications for this role include:

• Experience supporting sales teams or GTM organizations.
• Exposure to incentive programs, capacity modeling, or CRM systems.
• Strong communication and organizational skills with the ability to work cross-functionally.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders to deep training on our products and the value that Sprout delivers to our customers
• Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to Sales Operations.
• Learn the current state of our performance metrics, processes, reporting, and documentation.
• Create strong relationships with the leaders and managers in the business area you support, as well as cross-functional partners.

Within 3 months, you’ll start hitting your stride by:

• Inform processes, policies, and procedures for the department you support, backing recommendations with data
• Deliver key insights and business recommendations based on new and interest