Senior AI Solution Architect

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. 

We are looking for an AI Solution Architect. The AI Solution Architect provides enterprise-wide technical leadership for the design, governance, and evolution of AI and cloud-native systems across Holland America Line and Seabourn. This role defines the architectural standards, patterns, and platforms that enable agentic AI, retrieval‑augmented generation (RAG), multi-model orchestration, and real-time inference workloads on AWS. Operating as the principal technical authority, the architect guides solutions from early discovery and prototyping through production hardening, observability, and continuous optimization. The position is responsible for establishing reference architectures, cloud governance frameworks, and security controls that ensure AI systems integrate seamlessly with enterprise platforms—including identity services, APIs, data lakes, and event-driven systems—while meeting strict requirements for cost efficiency, latency, privacy, compliance, and auditability. The architect partners closely with engineering, product, data science, platform, and security teams to drive architectural decisions grounded in quantitative evidence such as evaluation metrics, load testing, cost modeling, and threat analysis. This role also leads the adoption of emerging AWS AI/ML services, oversees Well‑Architected Reviews for AI workloads, and designs zero‑trust security boundaries, encryption strategies, and data protection mechanisms aligned to SOC 2, GDPR, and corporate governance standards. The architect provides deep technical mentorship, unblocks complex engineering challenges, and accelerates delivery by developing reusable infrastructure modules, CI/CD patterns, and observability blueprints. As a principal-level leader, the AI Solution Architect influences long-term platform direction, vendor and technology selection, and enterprise-wide standards that shape the reliability, scalability, and financial sustainability of AI capabilities. The role requires strong executive communication, the ability to navigate ambiguity, and the judgment to balance model performance, infrastructure cost, security posture, and business risk across a multi-brand, global organization.

Here’s a summary of what Holland America Line is looking for.  Is this you? 

Responsibilities:

• Enterprise AI & Cloud Architecture Leadership: Serve as the principal technical authority for AI and cloud‑native architecture across Holland America Line and Seabourn. Own end‑to‑end architecture for agentic AI systems—from discovery and prototyping through production deployment, observability, and lifecycle optimization. Define and govern reusable reference architectures for autonomous agents, multi‑step tool/function calling, RAG pipelines, real‑time inference, and model evaluation frameworks. Establish cloud governance standards and lead AWS Well‑Architected Reviews across accounts, regions, and workloads. Drive architectural decisions using quantitative evidence such as evaluation metrics, load tests, cost modeling, and threat analysis.

• AI Platform Standards, Frameworks & Emerging Technology Integration: Define and enforce standards for model selection, benchmarking, prompt engineering, version control, and RAG indexing/retrieval patterns. Implement guardrails, content‑safety layers, and privacy‑preserving techniques including differential privacy, tokenization, and secure fine‑tuning pipelines. Evaluate and integrate emerging AWS AI/ML services (Bedrock, SageMaker, Titan, Trainium/Inferentia) into enterprise reference architectures. Maintain architectural decision records (ADRs) and ensure consistent adoption of platform-wide patterns and best practices. Influence build‑vs‑buy decisions, vendor selection, and long‑<