Manager, LTSS Provider Relations and Network Management

Anticipated End Date:

2025-07-03

Position Title:

Manager, LTSS Provider Relations and Network Management

Job Description:

Manager, LTSS Provider Relations and Network Management

Location: Woodland Hills CA, Costa Mesa CA

Hours: M – F Standard Working hours

Location: California. This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

The Manager, LTSS Provider Relations and Network Management directs the activities related to the development and maintenance of the company's Long-Term Services and Supports LTSS/CalAIM provider delivery system through the provider relations representatives.

How you will make an impact:

• Directs the communication and complaint resolution strategies between providers, members, and the public

• Ensures the LTSS/CalAIM provider network has the resources, tools, and supports necessary to deliver high-quality care to members

• Represents the LTSS/CalAIM program and provider relations team in various external stakeholders

• Responsible for budget accountability

• Hires, trains, coaches, counsels, and evaluates performance of direct reports

• 20% Travel with potential overnight as needed

Minimum Requirements:

• Requires a BA/BS degree in a related field and a minimum of 5 years equivalent work experience in provider contracting; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Provider contracting experience preferred

• Previous management experience preferred

• LTSS/CalAIM Provider experience preferred

• Strong Public Speaking experience preferred

• Intermediate to Advanced Excel skills preferred

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $103,868 to $155,802

Locations: California

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Manager

Workshift:

Job Family:

PND > Network Contracting

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and profess