Manager, Software Engineering Middleware

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

Job Description

This position is responsible for applying Software engineering knowledge to the day-to-day management of a team related to the software development and implementation of myQ middleware software. The middleware consists of web services, databases, and API's. The projects could consist of New Product Development, Productivity, Sustaining or Advanced Development projects. This individual will be expected to contribute to making the myQ Software product, a best-in-class, competitive and interactive user experience. The ideal person will have the ability to solve complex software engineering problems, recognize gaps in process and recommend solutions.

This position is responsible for the planning of resources and project planning for software engineering projects within the line of business they are assigned. The manager will plan and track these projects to ensure they are completed on time with quality and done in accordance with the Software engineering’s community of practice, tools, methodologies, and processes. He or she will be responsible for estimating and coordinating technical effort based on product requirements and then adhering to those estimates.

This position is responsible for the recruiting, onboarding, retaining, scheduling and direct supervision of Software Engineer(s), Software Architect(s) or Software Supervisor(s). This position will be responsible for planning and tracking a financial budget.

Additionally, this position will establish and enforce guidelines, best practices, and provide technical leadership and conduct continuous improvement activities for middleware developers. This position will be responsible for managing and coordinating the activities of consultants both local and remote. This position requires frequent interactions with marketing, product ownership, scrum masters, strategic Lines of Businesses, and Engineering.

Job Responsibilities:

• Responsible for the day-to-day management of on time, on budget and quality functional project execution for one team to ensure system reliability

• Responsible for the functional plan, including resource effort, schedule estimate and cost, for new and active projects for one team

• Responsible for 18-month project forecasting for one team; accountable for direct reports project time accounting

• Responsible for the functional design approach and technical feasibility for multiple projects, with input from key technical personnel from a single team

• Ensure functional process compliance

• Maintain standards based documentation across various architectural views (Conceptual, Logical and Physical) and tiers (Presentation, Business Logic and Storage)

• Responsible for meeting and monitoring key performance indicators (KPIs) for functional group

• Ensure Architectural principals and standards are clearly defined, documented, communicated and maintained across project and product lifecycles

• Manage the code branching strategy and release process, including verification steps for any mobile application and websites during the development, to QA, to production steps

• Maintain and mature multi-platform continuous integration and continuous deployment processes and tools

• Lead continuous improvement initiatives within the functional area

• Execute 1-3 year technology roadmap projects

• Responsible for annual expense and capital budget planning and tracking for their team

• Monitor and create training plans for direct reports that improves the core competencies of the functional area or business area

• Review and approve the functional deliverables, pull requests and Change Approval Board (CAB) tickets for all direct reports

• Ensure design quality through participation in design reviews for projects supported by team; serve on Change Authorization Board as an alternate as needed

• Builds key cross functional relationships with other functional areas in operations and development

• Proactively collaborates with the End to End Software Architecture and back-end MyQ technical teams to maintain a best-in-class, branded and consumer facing connectivi