Strategic Account Executive - Executive AI Adoption
MicrosoftAbout the role
The Customer Business Outcomes Executive AI Adoption Lead is a strategic leadership role responsible for accelerating AI adoption among senior business decision makers by translating business priorities into personalized AI experiences during Customer Business Outcomes (CBO) engagements.
This leader will leverage Microsoft's evolving library of ready-to-deploy agents, including role-based agents such as Chief of Staff, Strategy Advisor, Finance Advisor, Operations Advisor, Customer Experience Advisor, and industry-specific agents, to ensure executive stakeholders leave CBO workshops with an AI solution directly aligned to their responsibilities, strategic priorities, and desired business outcomes.
The role serves as a bridge between executive ambition and enterprise-scale AI adoption by removing barriers that often slow transformation initiatives, including limited AI fluency, uncertainty about where to begin, and concerns that AI innovation creates risk outside established IT governance models.
By enabling executives to personally experience business value through tailored agents, this role drives broader organizational adoption, strengthens executive sponsorship, accelerates business transformation initiatives, and creates new pathways for Microsoft consumption growth.
This role is expected to become a foundational pillar of the CBO organization by creating repeatable executive adoption motions, scalable agent deployment frameworks, and global best practices that can be replicated across customers, industries, and geographies.
Success Measures:
Number of executive stakeholders adopting personalized agents
Executive satisfaction and engagement scores following CBO workshops
Increase in AI adoption among key business decision makers
Measurable business outcomes linked to agent deployment
Reduction in executive adoption barriers and AI resistance
Increased executive sponsorship of enterprise AI initiatives
Expansion of AI consumption and transformation programs originating from executive-led adoption
Creation of reusable global frameworks for Executive AI Adoption
Agent survival rates at 30/60/90 days following CBO engagements
Number of customer organizations implementing organizational design or incentive changes linked to AI adoption
Lighthouse frameworks documented and reused across regions
Responsibilities
Executive AI Adoption Strategy
Design and lead the CBO Executive AI Adoption motion for strategic customers and transformation engagements
Partner with C-Level executives to identify business priorities, capability gaps, organizational constraints, and desired business outcomes
Create personalized AI adoption journeys that demonstrate immediate value to executive stakeholders
Ensure executives leave CBO workshops with a practical AI solution that directly supports their role, decision-making responsibilities, and business objectives
Position AI as a business transformation capability rather than a technology deployment initiative
Executive Agent Deployment
Leverage Microsoft's library of pre-built agents and extensible agent frameworks to rapidly demonstrate business value
Match executive personas with relevant AI capabilities including:
Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Chief Revenue Officer
Chief Human Resources Officer
Chief Information Officer
Chief Marketing Officer
Chief Supply Chain Officer
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