Senior Program Analyst

Overview

Planned Systems International (PSI) is currently seeking a Senior Program Analyst will be responsible for overseeing a specific project, product, or domain within a PMO Support Team on a software development Product Line at the Department of Veteran Affairs (VA), with an emphasis on defining, analyzing, and improving business processes to enhance operations and help define functional requirements for software projects. They will collaborate with a cross-functional PMO Support Team and development vendors to analyze business needs, design and implement process improvements, and ensure the successful delivery of software solutions. The ideal candidate will possess strong analytical and communication skills, government consulting experience, and extensive knowledge in business process engineering within an Agile software development environment.

Essential Functions and Job Responsibilities

• Provide cross-functional support across a software development Product Line or for a specific project/product within the Product Line, serving as chief point of contact (POC) and subject matter expert (SME) for the project/product in the case of the latter.
• Collaborate with VA leadership, customers, end-users, developers, and PMO Support colleagues to manage Product Line operations and track progress toward goals and objectives.
• Perform Jira administration tasks, specifically the management of requirements, work items, risks, and project documentation in the designated Jira and Confluence repositories.
• Develop and maintain holistic knowledge of the Product Line and its products and stakeholders to support answering information requests and communication requirements with internal and external stakeholders to ensure project requirements are understood and met.
• Provide support and oversight for all standard project management competencies, either through supervision or direct task execution, in the areas of risk, schedule, scope, and requirements.
• Support the government with the development of high-quality responses to external and internal communication requests in the form of PowerPoint presentations/slides, executive summaries, email correspondence, white papers, reports, and spreadsheets.
• Convert data and information provided by technical subject matter experts into executive-level “laymen’s terms.”
• Coordinate action items and proactively drive assignments to completion.
• Monitor project progress and address any issues or risks that arise.
• Prepare and present regular reports on project status, risks, and outcomes to senior management.
• Identify opportunities for process improvements within the PMO and implement best practices.
• Conduct research on special topics and recommend solutions to government clients.
• Stay up to date with VA policy, industry trends, and advancements in program management and software development.
• Facilitate executive-level virtual meetings, including preparing meeting agendas, capturing minutes, and tracking outcomes and action items.
• Work proactively and independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Function as part of an integrated team sharing products, best practices, and information across the PMO Support Team.
• Perform related duties as assigned by supervisor.

Minimum Requirements

• Bachelor's degree
• 3-5 years of relevant experience
• Experience working as a federal contractor or employee.
• Excellent written and verbal communication skills, including the ability to communicate with brevity and clarity to government clients and develop work products that meet professional quality standards with minimal supervision.
• Experience working as a consultant, with an understanding of how to effectively manage and support government clients and stakeholders.
• Strong understanding of software development life cycle (SDLC) and Agile methodologies.
• Proficiency in project management tools (e.g., JIRA, MS Project) and methodologies.
• Ability to schedule, organize, and facilitate executive-level virtual meetings and summarize outcomes.
• Ability to self-organize, balance workload, complete tasks on time (without reminders), proactively seek out assignments, and offer improvements to client delivery.
• Strong analytical skills and attention to detail

Required Technical/Business Tools Experience

• MS Office (Word, Excel, PowerPoint, Outlook, Teams)
• MS SharePoint
• MS Visio
• Jira or comparable development management tool

Desired Qualifications

• Experience working as a VA contractor or employee.

Physical Demands

• Abil