Program Client Services Business Analyst - State National

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Responsible for supporting operations and processes as they relate to Program Manager clients. Responsibilities include establishing and maintaining the documentation framework for new and existing Programs to support management function, analyzing programs and their components to support reporting requirements and ensure business expectations for Program are accomplished. Manage operational set up of reporting and data analytics processes related to new accounts. Work with other internal functional departments to monitor specific risk aspects, following up on issues raised by the Program client, and internal reporting by each Program.

Essential Functions:

• Develops and provides analysis on business metrics.

• Responsible for support related to business metrics and reporting.

• Prepare presentations and reports on an ongoing basis.

• Special projects, other duties, and responsibilities, as requested.

• Cultivate and exhibit subject matter expertise in assigned areas of responsibility

Additional Responsibilities:

• Research and analyze requirements resulting from new business partners, in relation to new products, changes, and regulatory requirements, and develop new processes as applicable.

• Perform other duties and responsibilities as required or requested.

Knowledge/Skills/Abilities:

• Proficiency in Microsoft Office Suite.

• Strong analytical and quantitative skills, including the ability to recognize inconsistencies and assess reasonableness.

• Ability to lead projects and build cross-departmental relationships.

• Strong attention to detail, well organized and ability to thrive in fast paced, changing environment.

• Ability to multi-task on multiple projects simultaneously and complete those projects with little supervision.

• Must demonstrate a high level of professionalism, motivation, passion and patience.

• Thrive in and foster a highly collaborative work environment is essential.

• Excellent oral and written communication skills; able to present findings and communicate key concepts to senior management.

• Maintain a “big picture” perspective and be aware of the impact of change on both internal and external stakeholders

• General knowledge of the insurance industry helpful

Education/Experience

• Bachelor’s Degree preferred; High School diploma or equivalent required

• 3 – 5 years data analysis experience preferred

Please note:  Markel's phased approach for re-entry into our buildings is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/governmental requirements and recommendations. As a result, we implemented a hybrid return to work strategy that allows for three days in the office every week.  

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. 

Choose Markel:  

Innovative hybrid work model * A diversity and inclusion focused employer * Exceptional base salary and bonus structure * Comprehensive benefits which include PTO, medical, dental, vision, 401K and more * Growth opportunities to advance your career* Ongoing coaching and career development * Fast paced, dedication environment *Profitable Fortune 300 company in business since 1930. 

Must be authorized to work in the U.S., and not require sponsorship now or in the future

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US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

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