Talent Program Manager

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.

How You Will Make an Impact

Frida is seeking a talented and experienced Talent Program Manager to join our team and nurture our employees' growth, ensuring that they have the skills and knowledge they need to excel in their roles and prepare for future leadership positions. You will play an important role in attracting and retaining talent and fostering long-term engagement. This role requires strong communication and project management skills, as you will work closely with cross-functional teams and stakeholders to drive initiatives that align with our business objectives. The Talent Program Manager will be data & analytics oriented, a strong systems user, and adept at reporting. 

Core Responsibilities: 

L&D

• Assist in implementing a learning management system for companywide training and ensure accurate and timely reporting of key metrics
• Configure and maintain the LMS platform to support various learning styles and content formats
• Partner with Sr. Director of L&D to serve as a subject matter expert for Frida’s people management platform
• Manage key L&D events including organization or internal speakers, relevant vendors and event logistics to ensure a seamless employee experience
• Assist with the execution of People Experience programs that are centered around retention, growth, and development

Performance & Goal Management

• Partner with Sr. Director of L&D, HR and business leaders to manage the performance review cycles
• Support the design and implementation of goal management frameworks that align individual objectives with business priorities
• Track and analyze performance metrics to provide insights and recommend improvements
• Collaborate with managers to ensure consistent application of performance practices and provide tools/resources for effective feedback
• Continuously evaluate and recommend enhancements to performance management processes to drive engagement, accountability, and career growth
  

Analytics Reporting & Systems

• Manage and optimize systems (e.g. LMS, People Management Tools- i.e. Lattice) to ensure accuracy, data integrity, and ease of use
• Track and report on L&D and talent metrics
• Develop dashboards and analyze trends to provide actionable insights that support workforce planning and talent strategy
• Partner with all cross-functional teams to ensure consistent and accurate reporting on headcount, engagement, and development metrics

What You Will Need

• Bachelor's degree in Human Resources, Organizational Development, or a related field
• Minimum of 2+ years experience in learning and development, preferably in a fast-paced environment and 5+ years of work experience
• Proven experience designing and delivering a variety of performance management programs and development tools and the ability to provide reports and data to stakeholders
• Experience as a SME of a LMS, or other related people systems
• Strong knowledge of Microsoft Office, including Word, Excel, and PowerPoint
• Excellent written and verbal communication skills
• Experience delivering messages that are engaging and use creative communication tactics and media
• Ability to maintain confidential information; responsive to the needs of internal and external constituencies, establishing effective working relationships and responding with a sense of urgency to specific audiences; customer focused
• Ability to build relationships and collaborate with cross-function