Jobs and Careers

Sales & CRM Assistant (Luxury Watch Business)

UKRemotepart_timeVerifiedPosted 23 Oct 2025

About the role

This is a remote position.

Job Highlights Contract: Independent Contractor Schedule: 20 hours per week, flexible within GMT, but preferred start at 04:00 GMT - Monday to Friday Client Time zone: GMT (United Kingdom)

About the Role You'll be the frontline of a luxury business where every interaction matters. This role puts you at the center of high-value transactions with sophisticated clientele, managing critical communications that directly impact customer satisfaction and revenue growth. You'll help transform a busy, growing operation by bringing organization and professionalism to client relationships while gaining exposure to the luxury goods market. The position offers clear growth potential as you prove your value to the business.

Responsibilities

Manage luxury watch inquiries via WhatsApp with professional, timely responses appropriate for high-net-worth clientele
Update and maintain Monday.com CRM system with client information, watch details, and deal progression
Prioritize urgent opportunities by reading client signals and conversation context to identify time-sensitive deals
Follow up on outstanding offers and price quotes with prospective buyers and sellers
Clean up and organize CRM pipeline to maintain accurate deal statuses and remove outdated entries
Ask strategic qualifying questions about watch condition, age, documentation, and client timeline
Escalate complex multi-deal client scenarios to management when appropriate
Copy WhatsApp conversations into CRM system for comprehensive record keeping
Identify and flag high-priority opportunities requiring immediate management attention

Requirements

3-5 years of sales experience with proven ability to read client intent and assess deal urgency
Exceptional written communication skills with professional tone suitable for luxury market
Experience with CRM systems; bonus if you've worked with Monday.com
Strong judgment and common sense for handling complex, high-value client situations
Self-directed work style with ability to manage multiple priorities independently
Understanding of sales processes and relationship management principles
Meticulous attention to detail when managing transactions worth tens to hundreds of thousands
It helps if you're comfortable working primarily through WhatsApp as the main communication platform

Why Join This Team?

Work with prestigious luxury timepieces and sophisticated, successful clientele
Clear growth path from part-time to full-time based on your performance and impact
Join a profitable, referral-based business with excellent customer reviews and reputation
Flexible remote work with schedule designed around optimal productivity hours
Direct impact on business operations with visible results from your organizational efforts
Exposure to high-value sales processes and luxury market dynamics

Benefits

Independent Contractor Perks

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process. ZR_28856_JOB