Senior Site Reliability Engineer
Rise8About the role
Your Dream. Our Team.
About Rise8
We’re transforming the United States Government and we know that takes a dream team.
We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can’t find anywhere else.
At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process.
We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.
Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software.
Rise8 is certified as a Great Place to Work with 100% of employees saying they love working here.
About You
- You want to make tomorrow better than today.
- You have a passion for high-speed security and you care about risk management over compliance.
- You believe the biggest vulnerability in any system is time. You live to securely reduce cycle time.
- You enjoy daily decision making and real product delivery.
- You help ensure project success and client satisfaction.
- You enjoy collaborative teams, pairing with team members, and inviting your clients to participate.
- You like to work alongside, and learn from, lean and agile leaders.
- You are a creative problem solver who is comfortable with uncertainty.
- You are a curious and keen learner who thrives on enhancing your (and our) practices and knowledge.
As a Senior Site Reliability Engineer at Rise8, you will:
- Develop and deliver configuration and deployment automation required for continuously improving the functionality, availability, and manageability of platform and associated services
- Design, build, and maintain scalable and reliable infrastructure in cloud environments
- Automate deployment process and infrastructure management
- Develop and implement SLOs to measure and maintain system reliability
- Lead incident response with root cause analysis and post-mortems to continuously improve system resilience
- Work closely with developers and platform engineers in troubleshooting issues
- Take operational responsibility for improving the services that your team supports
- Work in an environment that supports your individual growth
- Continuously enhance the product, delivering software that resonates positively with users and meets their needs effectively
- Participate in on-call rotations, ensuring high availability of critical systems
Qualifications
- A background of 6-10 years in cloud/platform operations or related roles across diverse environments.
- Expertise in container orchestration, specifically Kubernetes.
- Proficient use of Infrastructure as Code (IAC) tools, with a focus on Terraform.
- Subject Matter Expertise in Linux Operating Systems administration.
- Skilled in developing automation solutions using scripting languages to streamline recurring tasks.
- Familiarity with networking concepts and practical experience involving technologies like Load Balancers, DNS, SSL, Firewalls, NAT, and NTP.
- Proven ability to troubleshoot operating systems and applications effectively.
- Experience handling large-scale production systems and adeptness in resolving production-related challenges.
- Excellent communication skills, and a keen interest in collaborative work environments.
- Enthusiasm for skill growth, a penchant for tackling intriguing tasks, and addressing complex issues.
- A degree (BA/BS) in Computer Science or a related field, or equivalent practical experience.
- Ability to obtain a security clearance for US Government work.
Preferred Qualifications:
- Proficiency in troubleshooting challenges using the Linux/Unix command line interface.
- Possession of recognized Professional Certifications such as RHCE, Linux+, MCSA, AWS Solutions Architect, AWS Developer, Securi
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