Inside Sales Supervisor - Atlantic Division

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Inside Sales Supervisor - Atlantic Division

Labcorp is seeking a remote Inside Sales Supervisor to join our Atlantic Division!

Responsibilities:

Team Leadership & Coaching

• Supervise, motivate, and develop a team of inside sales representatives

• Conduct regular one-on-one coaching sessions focused on skills, productivity, and goal attainment

• Lead team meetings, call reviews, and training sessions

• Support onboarding and ramp of new hires

Sales Execution & Performance Management

• Ensure team meets or exceeds activity, pipeline, and revenue targets

• Monitor daily performance metrics (calls, emails, meetings, conversions)

• Drive best practices in prospecting, qualification, and follow-up

• Provide real-time guidance on deal strategy and objection handling

Process & Operations

• Enforce and develop sales processes, playbooks, and CRM usage standards

• Maintain accurate pipeline and forecasting data

• Identify process gaps and recommend improvements

• Partner with Sales Operations on reporting, tools, and workflow optimization

Cross-Functional Collaboration

• Coordinate with cross-functional partners Sales & Marketing on lead flow, campaigns, and messaging

• Align with Field Sales/Account Executives on handoffs and coverage

• Provide feedback to leadership on market trends, customer insights, and team capacity

Talent & Culture

• Participate in hiring decisions and interviews

• Foster a high-performance, accountability-driven team culture

• Manage performance issues and support improvement plans when needed

Minimum Qualifications:

• Bachelor’s degree and 3 or more years of inside sales or B2B outside sales experience or Associate's degree and 5 or more years of inside sales or B2B outside sales experience or High School Diploma/GED equivalent and 7 or more years of inside sales or B2B outside sales experience.

• 1 or more years of direct people management or team lead experience.

Additional Job Standards:

• Proven track record of meeting or exceeding sales targets

• Experience using CRM platforms (e.g., Salesforce), sales engagement tools, and reporting dashboards

• Experience supervising SDR/ISR teams in a high-volume environment

• Background in commercial operations or sales enablement

• Experience working with structured sales methodologies

About the Role

The Inside Sales Supervisor is responsible for leading, coaching, and driving performance of the inside sales team to achieve revenue, pipeline, and activity goals. This role focuses on day-to-day execution, team development, process adherence, project management and performance management while partnering closely with Sales Management, Marketing, and Operations to ensure consistent results and scalable growth.

Skills and Competencies:

• Strong coaching and performance management skills

• Data-driven mindset with the ability to analyze metrics and trends

• Excellent communication and leadership abilities

• Organized, detail-oriented, and process-focused

• Ability to influence without authority across departments

• Adaptable in fast-paced, change-driven environments

Success Metrics:

• Team attainment of revenue and pipeline targets

• Lead-to-opportunity and opportunity-to-close conversion rates

• Activ