Principal Platform Software Engineer

You will be a senior member of the engineering team that builds the Oracle Managed Kubernetes (OMK) platform at Oracle Cloud Infrastructure (OCI). OMK is Oracle Cloud Infrastructure's (OCI) enterprise-grade Kubernetes service that provides a managed, scalable, and secure environment to deploy containerized applications. It is built on the open-source Kubernetes engine and designed to simplify operations, improve performance, and provide deep integration with the broader OCI ecosystem. Typical activities will range from leading design and discovery discussions, reviewing the roadmap with stakeholders, prototyping, and hands-on software development.

Self-motivated and possessing a wide range of skills and experience, you should be able to understand business needs, work closely with product owners, and strike a good balance between business goals and technical implementations. You are expected to be independent and contribute to a wide range of high-impact projects across the organization.

Key Responsibilities

Platform Software Development:

• Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale.

• Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks.

• Drive shared observability baselines (SLOs, error budgets) and resilience patterns across several services.

Software Development and Coding - Design, Testing, and Optimization:

• Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion.

• Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements.

• Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code.

• Leads code reviews in multiple areas to help drive improvements.

• Conducts debugging and troubleshooting to identify and fix complex software issues.

• Develops fixes for identified issues.

• Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion.

• Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes.

• Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration.

• Implements complex API versioning, lifecycle, and interoperability strategies.

Software Architecture - Software System Structural Design:

• Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommends project or design scope.

• Provides technical guidance and coaching to less experienced developers in existing software architecture.

• Contributes to periodic reviews and ensures adherence to architectural standards.

• Collaborates with stakeholders and networks externally to ensure work aligns with software architecture.

• Implements complex performance optimization and scalability strategies in software design.

• Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team.

Issue/Defect Collaboration - Software Products Support:

• Collaborates with stakeholders to understand customer issues and align solutions.

• May provide advanced technical guidance and support to customers regarding customer-reported issues.

• Advocates for customers' interests and suggests product enhancements based on feedback.

• Provides input to ensure customer satisfaction through timely resolution of issues and effective communication.

• Identifies and implements customer issue and/or defect handling and training processes.

• Investigates and troubleshoots complex and broad-reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements).

Practices and Standards Compliance - Security and Compliance:

• Collaborates with the team and externally to follow development practices and coding standards, providing coaching to less experienced team members.