Head of Outbound Sales

About MarketerHire
MarketerHire’s mission is to make expert marketing accessible to all.
Founded in 2019, we are growing rapidly and are a leader in the talent marketplace, on-demand staffing, and Future of Work categories. Our platform gives companies on-demand access to a global network of expert, pre-vetted marketing talent and is used by early-stage startups, billion-dollar unicorns, and Fortune 100 companies alike. Customers include Netflix, Palantir, Chanel, Allbirds, Lambda School, and thousands more.
We also contribute to the future of work, helping our marketers earn significant additional income while eliminating the hassle and risk of freelancing full-time. By default, all of our engagements are remote, enabling our talent to work anywhere in the world.
At MarketerHire, we’re passionate about building a diverse team. We care deeply about diversity, equality, and inclusion and strive to build a culture where everyone, from any background, feels included, supported, and free to be themselves. Diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team.
If your experience is close to what we’re looking for, we want to hear from you. Experience comes in many forms – skills are transferable, and passion goes a long way.
As the Head of Outbound Sales, you will lead and drive the growth of our high-energy, fast-paced start-up team, taking a consultative approach to sales. You will oversee the entire outbound sales department and report directly to the top-level management. You will be responsible for setting department goals, strategies, and budgets while ensuring our outbound sales team continues to excel.
Your focus will be on building, coaching, and monitoring the team, collaborating with cross-functional teams, and adopting a metrics-driven approach to achieve overall success. You will develop and maintain our Ideal Client Persona (ICP) and implement best practices to win new business from those ICPs. Your entrepreneurial mindset and hunger for success will enable you to drive the team's performance and contribute significantly to the company's growth.

Responsibilities:

• Define and implement outbound sales strategies, department goals, and budgets
• Monitor metrics and hold the team accountable for their performance against KPIs and goals, ensuring we have visibility for each (e.g., dashboards, reports, alerts, etc.)
• Lead and mentor Outbound Sales Team Leads, assisting them in achieving their individual and team objectives
• Collaborate with cross-functional teams to optimize outbound sales efforts and improve product offerings
• Continuously improve the outbound sales department through process and product improvements, avoiding one-off fixes or band-aids
• Develop and maintain an ongoing talent pipeline, including hiring, onboarding, and retaining top-performing sales professionals
• Foster a culture of focused discipline, innovation, and continuous improvement across the department
• Stay up-to-date with industry trends and competitors, adjusting sales strategies accordingly
• Establish strong communication channels, ensuring prompt responsiveness to internal and external communication in Slack and email

About you:

• 5+ years of experience in outbound sales leadership roles, with a track record of managing & leading a successful outbound sales team or department
• Experience in talent marketplaces and/or marketing agencies is required
• Proven experience in setting and achieving department goals, strategies, and budgets
• Familiarity with Marketing and the role of freelance marketplaces in the industry
• Exceptional communicator (both written and verbal) and able to develop strong relationships with stakeholders at all levels
• Excellent customer service skills and the ability to teach and model those to your team
• Entrepreneurial mindset, highly motivated, and continuously striving for personal and professional improvement
• Capable of flourishing in a competitive environment and driving a high-performance culture
• Superhuman time management and organizational skills, with the ability to prioritize and delegate tasks effectively
• Outstanding individual contributor with a team-focused mindset that constantly helps others achieve more

In the first week, you will:

• Onboard and integrate into MarketerHire
• Learn MarketerHire’s model, our team members, and our story
• Begin our sales training process which conveys our value proposition, sales process, and delivery method
• Become acquainted with the cross-functional teams that you will be working alongside to close new business

In the first month, you will:

• Complete our sales training program
• Shadow SDRs to uncov